Collection letter (form)
Applies To: Microsoft Dynamics AX 2012 R3, Microsoft Dynamics AX 2012 R2, Microsoft Dynamics AX 2012 Feature Pack, Microsoft Dynamics AX 2012
Click Accounts receivable > Setup > Collections > Collection letter.
Use this form to create and manage collection letter sequences and connect them with multiple collection letter lines. Collection letter lines contain the following information:
Fee amounts
The number of days before the collection letter can be generated
Which account the fee is posted to
Note
To be able to use collection letter sequences, you must attach the collection letter sequence to a customer posting profile in the Collection letter sequence field in the Customer posting profiles form. Then, specify when you want the next collection letter sequence code updated in the Collection letter journal by using the Accounts receivable parameters form. (Click Accounts receivable > Setup > Accounts receivable parameters. Click Collections. In the Update collection letter code field, select Posting or Printout.)
Task that uses this form
Set up a collection letter sequence
Navigating the form
The following tables provide descriptions for the controls in this form.
Tabs
Upper pane
Tab |
Description |
|---|---|
Overview |
View the list of collection letter sequences. |
General |
View the Overview tab information for the selected sequence. |
Lower pane
| Tab |
Description |
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|---|---|---|
| Overview |
Enter or view the list of collection letter codes that compose the collection letter sequence that is selected in the upper pane. |
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| General |
Enter or view information for the selected collection letter code. |
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| Note |
Enter or view the note that will be printed on the collection letter for the collection letter code. |
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Button
Button |
Description |
|---|---|
Translations |
Open a form where you can enter and view the note in other languages. |
Fields
Fields |
Description |
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Collection letter sequence |
Enter the identifier of the collection letter sequence. |
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Description |
Enter a name for the collection letter sequence. |
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Terms of payment |
Enter or select the payment code that was generated by using the Terms of payment form. |
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Collection letter code |
Select the collection letter code for the current collection letter sequence. Note The collection letter sequence is composed of one or more collection letter codes in sequence, and could end with a collection. Example The collection letter sequence could have one of the following structures.
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Description |
The description of the collection letter code. |
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Currency |
Enter the currency code for fees that are calculated during the collection process. Note Only customers who use this currency code will be charged the fee that you specify in the Fee in currency field. It is possible to have several lines with the same collection letter code and different currency codes. The fee will be calculated in the specified currency and the transactions will be listed in the original currency on the collection letter. |
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Main account |
The main account where the fee is posted. |
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Fee in currency |
Enter the amount of the fee to charge. The fee currency is always the customer's default currency, which is independent of the invoice currency. |
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Item sales tax group |
The sales tax group that is used to calculate sales tax on the fee. |
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Minimum overdue balance |
Enter any minimum amount for collection letters. If an overdue balance is less than the minimum amount, a collection letter is not generated for that transaction. |
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Days |
Enter the number of days in the grace period. This is the number of days after the due date that a collection letter can be generated. The due date that is used for the calculation depends on the position of the collection letter in the collection letter sequence, as follows:
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Block |
Select this check box to stop the customer from additional deliveries and invoicing. To unblock the account, select No in the Invoicing and delivery on hold field in the Customers form. |
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Note |
Enter the text to appear on the collection letter for the selected collection letter code. The collection letter text is linked with the active collection letter code. |
See also
Announcements: To see known issues and recent fixes, use Issue search in Microsoft Dynamics Lifecycle Services (LCS).