Customer transactions (form)

Article
07/13/2016

Applies To: Microsoft Dynamics AX 2012 R3, Microsoft Dynamics AX 2012 R2, Microsoft Dynamics AX 2012 Feature Pack, Microsoft Dynamics AX 2012

Click Accounts receivable > Common > Customers > All customers. Select a customer account. On the Action Pane, click Transactions.

Use this form to view customer transactions, such as invoice, payment, interest, collection letter, letter of credit, import collection, and foreign currency revaluation transactions.

Tasks that use this form

Reverse a transaction

Revoke a reversed transaction

Prevent collection letters for invoices that are sent to a collection agency

Key tasks: Letter of credit for the export of goods

Key tasks: Letter of credit or import collection for the import of items

Navigating the form

The following tables provide descriptions for the controls in this form.

Tabs

Tab	Description
Overview	View the transactions for the customer.
General	View and modify information about the selected transaction.
Payment	View payment information for the selected transaction.
Bill of exchange	View bill of exchange information for the selected transaction. Note This tab is available only if the Bill of exchange configuration key is selected.
Settlement	View settlement information about the selected transaction.
Collections	View collections status, interest, and collection letter information about the selected transaction.
History	View the reversal history for the selected transaction.
Financial dimensions	View information about financial dimensions, such as the default dimensions and where the dimensions are used in account structures and advanced rule structures.

Tab

Description

Overview

View the transactions for the customer.

General

View and modify information about the selected transaction.

Payment

View payment information for the selected transaction.

Bill of exchange

View bill of exchange information for the selected transaction.

Note

This tab is available only if the Bill of exchange configuration key is selected.

Settlement

View settlement information about the selected transaction.

Collections

View collections status, interest, and collection letter information about the selected transaction.

History

View the reversal history for the selected transaction.

Financial dimensions

View information about financial dimensions, such as the default dimensions and where the dimensions are used in account structures and advanced rule structures.

Buttons

Button	Description
Voucher	Open the Voucher transactions form, where you can view the ledger transactions for the customer transaction.
History	Open the Customer settlement form, where you can view the settlement history for the transaction.
Payment management	Open a menu that contains the following items: Current – Open the Payment transactions form, where you can view current payment information about the transaction. History – Open the History on payment form, where you can view historical payment information about the transaction.
Cash flow forecasts	Open the Cash flow forecasts form, where you can view cash flow forecast transactions.
Original document	View the source document for the transaction.
Cancel payment	Cancel the selected payment.
Open	Open the Open transactions form, where you can view open transactions that are related to the selected transaction.
Bill of exchange	Open the Invoices form, where you can view invoices for the selected bill of exchange.
Reverse transaction	Reverse the selected transaction and related transactions.
Reversed tracing	Open the Reversed tracing form, where you can view any reversed transactions for the selected transaction.
Credit note	Open the Credit note form, where you can view details of all the corrective invoices that are posted for a customer account. Note (ESP) This control is available only to legal entities whose primary address is in Spain.
NSF payment	Process the selected payment as a not sufficient funds (NSF) payment. This reverses the settlement, reverses the payment transaction, cancels the deposit slip entry, and creates a charges fee transaction for the customer. For more information, see Key tasks: Collections.

Fields

Field	Description
Show open only	Select this check box to show only open transactions.
Show	Select one of the filter settings: All – Display all transactions. Letter of credit – Display only letter of credit transactions. Import collection – Display only import collection transactions. The default selection is All. This field is available only if the Enable import letter of credit or Enable export letter of credit check box is selected in the General ledger parameters form.
Voucher	The voucher number for the related ledger transaction. The voucher number is determined by the voucher series as it is defined in the Number sequences form.
Transaction type	The type of transaction, such as a sales order, payment, invoice, or interest note, that is attached to the transaction when it is posted. This is determined by the function that generated the transaction.
Date	The date of the current transaction.
Invoice	The invoice number that the transaction is related to.
Billing classification	The billing classification that was assigned to the invoice when it was created. Note This control is available only if the Public Sector configuration key is selected.
Bill ID	The bill of exchange identifier that corresponds to the transaction.
Sequence number	Displays 1 for the first cycle of a bill of exchange and 2 for the first redraw action. Note This field is available only if the Negotiable instrument configuration key is selected.
Status	The status of the bill of exchange: None Drawn Remitted Protested Redrawn Honored
Remittance number	The unique identifier for a bank remittance file.
Amount in transaction currency	The total amount of the transaction, in the specified currency.
Balance	The customer account balance because of the transaction, in the transaction currency.
Currency	The currency code for the transaction currency.
Bank document number	The bank document number for the letter of credit. This field is available only if the Enable import letter of credit or Enable export letter of credit check box is selected in the General ledger parameters form.
Shipment number	The shipment number for the letter of credit. This field is available only if the Enable import letter of credit or Enable export letter of credit check box is selected in the General ledger parameters form.
Description	The description for the current transaction. The description can be inserted automatically when invoices are posted, or you can enter it manually.
Amount	The transaction amount, in the accounting currency.
Balance	The customer account balance because of the transaction, in the accounting currency.
Correction	If this check box is selected, the transaction is a correction of another transaction.
Posting profile	The posting profile that is used for the transaction. A posting profile can be related to selected customers, groups of customers, or all customers.
Last foreign currency revaluation adjustment date	The date of the most recent foreign currency revaluation adjustment for the transaction.
Last foreign currency revaluation adjustment voucher	The voucher number for the most recent foreign currency revaluation adjustment for the transaction.
Last foreign currency revaluation adjustment rate	The exchange rate from the most recent foreign currency revaluation adjustment for the transaction.
Approved by	The identifier of the user who approved the transaction.
Approved	If this check box is selected, the transaction has been approved. The default value for payments comes from the payment journal.
Document	The number of the document, such as a bill of exchange, that generated the transaction.
Document date	The document date for the transaction.
Invoice	The invoice number that is related to the transaction.
Order account	The order account number that is related to the transaction.
Reason code	The reason code that was selected when the transaction was canceled or reversed.
Reason comment	The reason description that was entered when the transaction was canceled or reversed.
Discount granted	The discount amount that you offered to the customer.
Discount used	The discount amount that the customer has used.
Cash discount date	The date by which the customer must pay to qualify for the first cash discount.
Due date	The date by which the customer must pay the full amount, without the discount.
Deadline	The deadline by which you must receive confirmation from the bank that the customer payment is paid, for the customer to be eligible for the discount.
Method of payment	The payment method that was used for this customer transaction.
Payment specification	The payment specification for the current method of payment. Payment specification codes are used with automatic payment transfers to select different levels of payment specifications. The codes are defined by banks. They must be included in each payment record in the payment transfer file to inform the bank of the level of payment specification for each payment. Note Contact your bank for information about how to use the various specification codes.
Payment reference	A reference to a specific payment.
Payment	The terms of payment that were used for this transaction.
Prepayment journal voucher	Select this control to specify that the payment is a prepayment that was made by using a prepayment journal voucher. For more information about prepayments and the prepayment journal vouchers, see About prepayments and prepayment journal vouchers.
Payment ID	The payment identifier that is used when a payment is made.
Payment step identification	The payment step that is currently associated with this transaction. Note This field is available only if the Payment management configuration key is selected.
Previous payment step ID	The payment step that was associated with this transaction before it reached the current payment step. Note This field is available only if the Payment management configuration key is selected.
Reporting batch	The reporting batch that is used for payment management reports. Note This field is available only if the Payment management configuration key is selected.
Company	The bank account for your legal entity that is affected by the selected transaction.
Customer	The bank account for the customer who is affected by the selected transaction.
Currency	The currency code for the transaction.
Amount in transaction currency	The amount of the transaction, in the currency that is selected for the transaction.
Amount	The amount of the transaction, in the accounting currency.
Exchange rate	The currency exchange rate that applies to the transaction.
Secondary exchange rate	The exchange rate of the secondary part of the currency calculation.
Unrealized exchange rate adjustment	The unrealized foreign currency revaluation adjustment amount of this transaction.
Realized exchange rate adjustment	The realized foreign currency revaluation adjustment amount of this transaction.
Exchange rate adjustment amount	The amount of the foreign currency revaluation adjustment, in the accounting currency. An amount is shown only if the invoice was posted in a foreign currency, and if a foreign currency revaluation adjustment was made between the time of invoicing and the time of payment.
Settled currency	The settled part of the transaction amount, in the currency that was used for the settlement.
Amount settled	The settled part of the amount, in the accounting currency. This includes any foreign currency revaluation adjustments and penny differences.
Last settlement voucher	The voucher number from the most recent settlement.
Last settlement voucher account number	The customer who is associated with the most recent settlement voucher.
Last settlement voucher company	The legal entity that is associated with the most recent settlement voucher.
Last settlement	The date of the most recent settlement.
Settlement	If this check box is selected, the transaction can be settled automatically. If this check box is cleared, the transaction must be settled manually. The default entry is based on the posting profile for the transaction, but you can select or clear the check box, if you have to.
Closed date	The date for the full settlement, if the transaction has been settled. This date corresponds to the transaction date of the final payment. If this field is empty, the transaction has not yet been fully settled. For example, if a prepayment that was posted on January 1 is settled against an invoice that was posted on February 1, the invoice date is displayed.
Close	The posting profile that was used when closing the transaction.
Interest calculation	If this check box is selected, interest can be calculated for the transaction.
Interest note	The interest note number for the transaction.
Date	The transaction date for the interest note.
Interest date	The date of the most recent interest calculation for the transaction.
Collection letter	If this check box is selected, a collection letter can be printed for this customer transaction.
Collection letter	The collection letter number for the transaction.
Collection letter code	The collection letter code that is included on the collection letter for the transaction.
Date	The transaction date for the collection letter.
Valid collection letter code	The collection letter code to use for the next collection letter for the transaction. You can select a collection letter code only if you are working with an open customer transaction. Note This field is not available if there are multiple open transaction lines on the Open transactions form. For more information, see Valid collection letter code.
Collections status	The status of the transaction in the collections process. For more information, see Collections (form).
Reason code	The reason code for the current collections status. The reason code is selected when the collections status is changed in the Collections form.
Reason comment	The reason comment for the current collections status. The reason comment is entered when the collections status is changed in the Collections form.
Reversed	This check box is selected if the transaction was reversed.
Trace number	The trace number for the reversal transaction.
Financial dimensions	The financial dimensions that were set up in the Financial dimensions form.
Where the %1 dimension is used	The account structures and advanced rule structures that use the financial dimensions that you selected in the Financial dimensions or Default financial dimensions field group. Note The name of the field depends on the selection in the Financial dimensions or Default financial dimensions field group.