Route Privileges
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The following table lists the maximum set of privileges needed for the Route message. The exact set of privileges needed depends on the entity types specified in the request.
| Entity | Target | Privileges |
| appointment | TargetQueuedAppointment | prvAssignActivity
prvReadActivity |
| campaignactivity | TargetQueuedCampaignActivity | prvAssignActivity
prvReadActivity |
| campaignresponse | TargetQueuedCampaignResponse | prvAssignActivity
prvReadActivity |
| TargetQueuedEmail | prvAssignActivity
prvReadActivity |
|
| fax | TargetQueuedFax | prvAssignActivity
prvReadActivity |
| incident | TargetQueuedIncident | prvAssignActivity
prvReadActivity |
| letter | TargetQueuedLetter | prvAssignActivity
prvReadActivity |
| phonecall | TargetQueuedPhoneCall | prvAssignActivity
prvReadActivity |
| serviceappointment | TargetQueuedServiceAppointment | prvAssignActivity
prvReadActivity |
| task | TargetQueuedTask | prvAssignActivity
prvReadActivity |