How to Track a Message

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In Exchange 2003, you can track a message beyond the categorization phase. Categorization is the phase during which the recipient address is verified in Active Directory and its route is determined. You can track the message through post-categorization and during the routing process. This procedure describes how to track a message.

Procedure

To track a message

  1. Start Exchange System Manager: Click Start, point to All Programs, point to Microsoft Exchange, and then click System Manager.

  2. In the console tree, expand Tools, and then click Message Tracking Center.

  3. In the details pane, specify your search criteria, and then click Find Now.

    The following new categories are available:

    • Messages categorized and queued for routing (enqueue for routing)

    • Messages routed and queued for local delivery (enqueue for local delivery)

    • Messages routed and queued for remote delivery (enqueue for remote delivery)

    • Messages queued for categorization retry

    • Messages queued for local delivery retry

    • Messages queued for routing retry