How to Configure Deleted Item Retention for a User

Exchange 2007

Microsoft Exchange Server 2007 will reach end of support on April 11, 2017. To stay supported, you will need to upgrade. For more information, see Resources to help you upgrade your Office 2007 servers and clients.


Applies to: Exchange Server 2007, Exchange Server 2007 SP1, Exchange Server 2007 SP2, Exchange Server 2007 SP3

Topic Last Modified: 2007-01-02

This topic explains how to configure deleted item retention for a user in Microsoft Exchange Server 2007. For detailed steps about how to configure deleted item retention on a per-database basis, see How to Configure Deleted Item Retention for a Mailbox Database.

To perform the following procedures, the account you use must be delegated the following:

  • Exchange Recipient Administrator role

For more information about permissions, delegating roles, and the rights that are required to administer Exchange Server 2007, see Permission Considerations.

  1. Open the Exchange Management Console.

  2. In the console tree, expand Microsoft Exchange, then expand Recipient Configuration, and then select Mailbox.

  3. In the work pane, locate and right-click the user, and then select Properties.

  4. Click the Mailbox Settings tab.

  5. Double-click Storage Quotas.

  6. In the Deleted item retention area clear the Use mailbox database defaults check box.

  7. In the Keep deleted items for (days) field, enter the number of days that you want deleted items retained.

  8. Click OK to save the changes, and click OK to close the Properties dialog.

  1. Open the Exchange Management Shell

  2. Run the following command:

    set-mailbox <account_name> -ItemRetention 7.00:00:00
    Replace <account_name> with the user account name. Replace 7.00:00:00 with the number of days, hours, minutes, and seconds that you want mailboxes to be retained for.