How to Configure TUI Settings on a Unified Messaging Dial Plan

Microsoft Exchange Server 2007 will reach end of support on April 11, 2017. To stay supported, you will need to upgrade. For more information, see Resources to help you upgrade your Office 2007 servers and clients.


Applies to: Exchange Server 2007, Exchange Server 2007 SP1, Exchange Server 2007 SP2, Exchange Server 2007 SP3

Topic Last Modified: 2007-07-27

This topic explains how to use the Exchange Management Console and the Exchange Management Shell to configure a UM-enabled user's telephone user interface (TUI) settings when the user uses the Unified Messaging (UM) system to access their Microsoft Exchange Server 2007 mailbox. When you configure a UM-enabled user's TUI settings on a UM dial plan, the changes affect all users who belong to or are associated with the UM dial plan. You can configure the following TUI settings on a UM dial plan:

  • Logon failures before disconnect

  • Maximum call duration

  • Maximum recording duration

  • Recording idle time-out

  • Input failures before disconnect

  • Input idle timeout

  • Input retries

  • Default language and available languages

    A UM-enabled user can belong to or be associated with only one UM dial plan.

To perform this procedure, the account you use must be delegated the Exchange Organization Administrator role.

For more information about permissions, delegating roles, and the rights that are required to administer Exchange 2007, see Permission Considerations.

  • Also, before you perform these procedures, confirm that a UM dial plan has been created.

  1. In the console tree of the Exchange Management Console, expand the Organization Configuration node, and then select Unified Messaging.

  2. In the result pane, select the UM dial plan that you want to modify.

  3. In the action pane, click Properties.

  4. On the UM dial plan Properties page, click the Settings tab.

  5. On the Settings tab, under Timeouts and Retries, modify the desired TUI setting, and then click OK.

  • Run the following command:

    Set-UMDialPlan -Identity MyDialPlan -AutomaticSpeechRecognitionEnabled $True -WelcomeGreetingFilename welcome.wav -WelcomeGreetingEnabled $True -InfoAnnouncementEnabled uninterruptible -LogonFailuresBeforeDisconnect 5 -OperatorExtension 512345 -AllowExtensions $True -Extension 51111 -UMAutoAttendant 51000 -InputFailuresBeforeDisconnect 5 -MaxCallDuration 15 -MaxRecordingDuration 5 -RecordingIdleTimeout 10

For more information about syntax and parameters, see Set-UMDialplan.


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