How to Run Internet Mail Wizard and Configure Your Server to Send Internet Mail

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Use the following procedure to configure Exchange to send Internet mail.

Procedure

To run Internet Mail Wizard and configure your server to send Internet mail

  1. Start Exchange System Manager: Click Start, point to All Programs, point to Microsoft Exchange, and then click System Manager.

  2. In the console tree, right-click your Exchange organization, and then click Internet Mail Wizard. The Welcome page appears.

    The Welcome to the Internet Mail Wizard page

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  3. Click Next.

  4. On the Prerequisites for Internet Mail page, read the requirements, ensure that you have completed the tasks listed, and then click Next.

    The Prerequisites for Internet Mail page

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    Your server must satisfy the following conditions:

    • You have registered your company's SMTP domain or domains with an Internet registrar.

    • The Exchange server that you want to configure for Internet e-mail has an Internet IP address assigned to it.

    • DNS is correctly configured. Your DNS server must have a mail exchanger (MX) record pointing to the Internet IP address of your Exchange server and your DNS server must be able to resolve external Internet names.

      Note

      For information about how to configure DNS, see Microsoft Knowledge Base article 315982, "HOW TO: Configure DNS Records for Your Web Site in Windows 2000" (https://go.microsoft.com/fwlink/?LinkID=3052&kbid=315982).

  5. On the Server Selection page, in the Server list, select the Exchange server you want to configure to send Internet e-mail.

    The Server Selection page

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    Note

    Only servers running Exchange 2000 Server and later are available for selection. As stated earlier, you cannot run the wizard on earlier versions of Exchange.

    As noted on the Server Selection page, you cannot run Internet Mail Wizard if any of the following conditions exist on your server:

    • Your server is part of a Microsoft Windows cluster

    • Your server is part of a Network Load Balancing cluster.

    • Your server has multiple network interface cards configured with separate networks in which IP routing is enabled between the networks.

  6. Click Next.

  7. On the Wizard in Progress page, Internet Mail Wizard checks your server configuration to ensure that the server meets all necessary prerequisites. After the wizard checks these conditions, the results display under Report.

    The Wizard in Progress page

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    Select the appropriate option:

    • If your server meets the necessary conditions, click Next.

    • If your server does not meet the necessary conditions, review the report, and then click Back to select another server, or click Cancel to exit the wizard.

  8. On the Internet E-mail Functions page, you can specify whether you want this server to send Internet e-mail, receive Internet e-mail, or send and receive Internet e-mail. To configure your server to send Internet mail, select the Send Internet e-mail check box.

    The Internet E-mail Functions page

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    Note

    When using Internet Mail Wizard to configure your Exchange server to send outgoing Internet mail, the server cannot already be configured as a bridgehead for any SMTP connectors in the Exchange organization.

  9. Click Next.

  10. On the Outbound Bridgehead Server page, under SMTP virtual server, ensure that the Exchange server and SMTP virtual server designated as the bridgehead are displayed. By default, the Internet Mail Wizard creates an SMTP connector on this server with the address space that you specify so that all mail destined to this address space is routed through this connector.

    The Outbound Bridgehead Server page

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  11. Click Next.

  12. If the Open Relay Configuration page displays, your server is configured to allow open relay. With open relaying, external users can use your server to send unsolicited commercial mail, which may result in other legitimate servers blocking mail from your Exchange server.

    Note

    This page displays only if your SMTP virtual server is configured to allow open relay. If your SMTP virtual server does not allow open relay, this page does not display.

    The Open Relay Configuration page

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  13. Click Disable open relay to secure your server, and then click Next.

  14. On the Outbound Mail Configuration page, select one of the following options to configure how you want Exchange to send outgoing Internet mail:

    • Click Use domain name system (DNS) to send mail if you want Exchange to use DNS to resolve all Internet addresses and then send mail.

    • Click Yes if your DNS server can resolve Internet addresses.

    • Click No if your DNS server cannot resolve Internet (external addresses).

      The wizard then guides you through the process of configuring an external DNS server that your SMTP virtual server will use to resolve external addresses.

    • Click Route all mail through the following smart host if you want to send mail to a smart host that assumes responsibility for DNS resolution and mail delivery. Then, in the Host name or IP address of the smart host box, type either a fully qualified domain name or an IP address for the smart host.

    The Outbound Mail Configuration page

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  15. Click Next.

  16. Select one of the following options:

    • If you configured Exchange to use a smart host to send outbound mail, proceed to Step 19.

    • If you configured Exchange to use DNS for outbound mail and your DNS server can resolve Internet address, proceed to Step 19.

    • If you configured Exchange to use DNS and the DNS server Exchange uses cannot resolve Internet addresses, proceed to Step 17.

  17. On the External Domain Name System (DNS) page, configure your SMTP virtual server to use an external DNS server: Click Add, and then, in Enter an IP address, type the IP address of the external DNS server you want to use.

    Important

    The external DNS server must have the ability to resolve external or Internet addresses.

    The External Domain System (DNS) page

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  18. Click Next.

  19. On the Outbound SMTP Domain Restrictions page, select from the following options to specify whether you want to send Internet e-mail to all external addresses or restrict delivery to a specified set of domains:

    • Click Allow delivery to all e-mail domains to allow outbound Internet mail for all external domains.

    • Click Restrict delivery to the following e-mail domains(s) to restrict outbound Internet mail to specific domains, and then click Add to enter the domain to which you want to allow mail. If you want to enter a specific domain, type the domain name, for example example.com. If you want to allow e-mail to all domains with a specific extension, for example.edu, type *.edu.

      Important

      Do not proceed the domain name with the at sign (@).

    The Outbound SMTP Domain Restrictions page

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  20. Click Next.

  21. The Configuration Summary page displays the configuration options you selected, as well as the location of the Internet mail log file where the configuration settings will be saved. Review these options carefully.

    The Configuration Summary page

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  22. Click Next to start the configuration.

  23. When the Completing the Internet Mail Wizard pagedisplays, select the View detailed report when this wizard closes check box to view the log file, and then click Finish.

    Note

    Internet Mail Wizard writes the log file to the My Documents folder of the user running the wizard. The exact location displays on the Completing the Internet Mail Wizard page.

    The Completing the Internet Mail Wizard page

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