How to Add a Unified Messaging Server to a Dial Plan

Microsoft Exchange Server 2007 will reach end of support on April 11, 2017. To stay supported, you will need to upgrade. For more information, see Resources to help you upgrade your Office 2007 servers and clients.


Applies to: Exchange Server 2007, Exchange Server 2007 SP1, Exchange Server 2007 SP2, Exchange Server 2007 SP3

Topic Last Modified: 2007-08-19

This topic explains how to use the Exchange Management Console and the Exchange Management Shell to add a Microsoft Exchange Server 2007 Unified Messaging (UM) server to a UM dial plan. When you install the Unified Messaging server role on a computer that is running Exchange 2007, the Unified Messaging server is left in an enabled state. However, before the Unified Messaging server can answer and process incoming calls, you must add the Unified Messaging server to a UM dial plan.

You can add an Exchange 2007 Unified Messaging server to more than one UM dial plan at the same time.

To perform this procedure, the account you use must be delegated the Exchange Server Administrators role and membership in the local Administrators group for the target server.

For more information about permissions, delegating roles, and the rights that are required to administer Exchange 2007, see Permission Considerations.

Also, before you perform these procedures, confirm the following:

  • A UM dial plan has been created in the Active Directory directory service.

  • The UM language packs that are used by the UM dial plan are installed on the Unified Messaging server.

  1. In the console tree of the Exchange Management Console, expand the Server Configuration node.

  2. In the result pane, select the Unified Messaging server.

  3. In the action pane, click Properties.

  4. On the UM Settings tab, under the Associated Dial Plans section, click Add.

  5. In the Select Dial Plan window, select the dial plan that you want to add from the list of available dial plans, and then click OK.

  6. Click OK again to accept your changes.

  • Run the following command:

    Set-UMServer -Identity ExUMSrv -DialPlans MyDomainDialPlan

For more information about syntax and parameters, see Set-UMServer.