Active Directory does not exist or cannot be contacted
Topic Last Modified: 2007-04-18
Microsoft Exchange Server 2007 setup cannot continue because it is unable to contact a valid Active Directory directory service site.
Microsoft Exchange setup requires that the server that is used for installation of Microsoft Exchange be able to locate the configuration naming context in Active Directory.
To resolve this issue, verify that the user account running Microsoft Exchange setup is logged on to Active Directory and then rerun setup. If this does not resolve the issue, follow the guidance on using the NETDIAG.Exe and DCDIAG.Exe support tools from the topics below to further diagnose the problem.
For more information about Active Directory troubleshooting and configuration for Microsoft Exchange, see the following:
“Troubleshooting Active Directory Operations” in Windows Server 2003: Operations (http://go.microsoft.com/fwlink/?LinkId=68099).
"Tools for Troubleshooting Active Directory" in the Active Directory Operations Guide (http://go.microsoft.com/fwlink/?LinkId=68100).
"Configuration Naming Context" in "Working with Active Directory Permissions in Exchange Server" (http://go.microsoft.com/fwlink/?LinkId=47592).
"Working with Active Directory Permissions in Exchange Server" (http://go.microsoft.com/fwlink/?LinkId=47592).
"Netdiag Overview" (http://go.microsoft.com/fwlink/?LinkID=69481).
"Dcdiag Overview" (http://go.microsoft.com/fwlink/?LinkID=68936).