How to Run Internet Mail Wizard and Configure Your Server to Receive Internet Mail

  • Article

 

Use the following procedure to configure Exchange to receive Internet mail.

Procedure

To run Internet Mail Wizard and configure your server to receive Internet mail

  1. Start Exchange System Manager: Click Start, point to All Programs, point to Microsoft Exchange, and then click System Manager.

  2. In the console tree, right-click your Exchange organization, and click Internet Mail Wizard. The Welcome to the Internet Mail Wizard page appears.

    The Welcome to the Internet Mail Wizard page

    284726b3-04ab-4f1c-ba9c-fb60ebb745bc

  3. Click Next.

  4. On the Prerequisites for Internet Mail page, read the requirements, ensure that you have completed the tasks listed, and then click Next.

    The Prerequisites for Internet Mail page

    59a7eeda-78d2-463a-b734-4088d2a46a02

    Your server must satisfy the following conditions:

    • You have registered your company's SMTP domain or domains with an Internet registrar.

    • The Exchange server that you want to configure for Internet e-mail has an Internet IP address assigned to it.

    • DNS is correctly configured. Your DNS server must have a mail exchanger (MX) record pointing to the Internet IP address of your Exchange server and your DNS server must be able to resolve external Internet names.

      Note

      For information about how to configure DNS, see Microsoft Knowledge Base article 315982, "HOW TO: Configure DNS Records for Your Web Site in Windows 2000" (https://go.microsoft.com/fwlink/?LinkID=3052&kbid=315982).

  5. On the Server Selection page, under Server, select the Exchange server you want to configure to receive Internet e-mail.

    The Server Selection page

    df8a0178-c6e0-4256-aee0-98c9ba8c23cb

    Note

    Only servers running Exchange 2000 Server and later are available for selection. As stated earlier, you cannot run the wizard on earlier versions of Exchange.

    As noted on the Server Selection page, you cannot run Internet Mail Wizard if any of the following conditions exist on your server:

    • Your server is part of a Windows cluster

    • Your server is part of a Network Load Balancing cluster.

    • Your server has multiple network interface cards configured with separate networks in which IP routing is enabled between the networks.

  6. Click Next.

  7. On the Wizard in Progress page, Internet Mail Wizard checks your server configuration to ensure that the server meets all necessary prerequisites. After the wizard checks these conditions, the results display under Report.

    The Wizard in Progress page

    1376e4cf-2211-4848-a78d-7f19902df07c

    Select the appropriate option:

    • If your server meets the necessary conditions, click Next.

    • If your server does not meet the necessary conditions, review the report, and then click Back to select another server, or click Cancel to exit the wizard.

  8. On the Internet E-mail Functions page, you can specify whether you want this server to send Internet e-mail, receive Internet e-mail, or send and receive Internet e-mail. To configure your server to receive Internet mail, select the Receive Internet e-mail check box.

    The Internet Mail Functions page

    9b806569-c936-437f-bdfc-c9dbc4f5db13

    Note

    To receive incoming Internet e-mail, the server must have only one SMTP virtual server with a default IP address of "All Unassigned" and an assigned TCP port of 25. The default IP address is the address on which the SMTP virtual server listens on port 25 for incoming SMTP connections. A value of "All Unassigned" means that the SMTP virtual server listens on any of the available IP addresses. If more than one SMTP virtual server exists on the Exchange server, or if the IP information or TCP port assignments are different, the wizard will not continue. However, you can restore the Exchange server to its default configuration and rerun the wizard, or you can use Exchange System Manager to configure Exchange manually.

  9. Click Next.

  10. To accept Internet mail, your SMTP virtual server must allow anonymous access. If your server is not configured to allow anonymous access, the Anonymous Access Configuration page displays. If this page displays, leave the default option, Enable anonymous access, so your server can accept incoming mail from the Internet.

    Note

    This page displays only if your SMTP virtual server is not configured to allow anonymous access. If your SMTP virtual server allows anonymous access, this page does not display.

    The Anonymous Access Configuration page

    8a628a9d-1217-4976-8ee7-802cc517b436

  11. Click Next.

  12. On the SMTP Domains for Inbound Mail page, under SMTP domains, all the existing domains in your Exchange organization are displayed. Ensure that all the SMTP domains for which you want to accept Internet mail are displayed.

    The address displayed in bold is the primary SMTP address. This address displays as the return address on your users' outgoing mail.

    The SMTP domains for which you want to receive Internet mail are configured in Exchange System Manager in Recipient Policies. You must have a recipient policy configured for every SMTP domain for which you want to accept Internet mail, and Exchange must be authoritative for this domain. If you created multiple recipient policies in Exchange System Manager, you cannot use the wizard to create additional recipient policies. In this case, if you need to add or modify recipient policies, you must use Exchange System Manager.

    The SMTP Domains for Inbound Mail page

    39c2bfeb-30ed-4acc-b423-8d50123b0dc2

  13. Select from the following options:

    • If all the SMTP domains for which you want to accept incoming Internet mail are listed, click Next.

    • If you have not modified your recipient policies and an SMTP domain for which you want to receive Internet mail does not display, click Add, and then add the proper SMTP domain. Click Set as From Address if you want this address to display as your user's return address in their outgoing e-mails.

    • If you created multiple recipient policies in Exchange System Manager and an SMTP domain for which you want to receive Internet mail does not exist, exit the wizard, and then use Exchange System Manager create or edit a recipient policy for the SMTP domain and make it authoritative. To ensure an SMTP domain is authoritative, on your recipient policy, edit or create the SMTP address, and then click the This Exchange Organization is responsible for all mail delivery to this address check box in SMTP Address Properties.

  14. If the Open Relay Configuration page displays, your server is configured to allow open relay. With open relaying, external users can use your server to send unsolicited commercial mail, which may result in other legitimate servers blocking mail from your Exchange server.

    Note

    This page displays only if your SMTP virtual server is configured to allow open relay. If your SMTP virtual server does not allow open relay, this page does not display.

    The Open Relay Configuration page

    29738c75-9a62-4cec-83a4-dd6ebf095618

  15. Click Disable open relay to secure your server, and then click Next.

  16. The Configuration Summary page displays the configuration options you selected, as well as the location of the Internet mail log file where the configuration settings will be saved. Review these options carefully.

    The Configuration Summary page

    b043aaa1-cc5b-436f-a184-81eeceea85f2

  17. Click Next to start the configuration.

  18. When the Completing the Internet Mail Wizard page displays, select the View detailed report when this wizard closes check box to view the log file, and then click Finish.

    Note

    Internet Mail Wizard writes the log file to the My Documents folder of the user running the wizard. The exact location displays on the Completing the Internet Mail Wizard page.

    The Completing the Internet Mail Wizard page

    b95354cd-49ae-42ea-aed8-c6cfd26d656c