How to Change the Time Zone for a Unified Messaging Auto Attendant

Microsoft Exchange Server 2007 will reach end of support on April 11, 2017. To stay supported, you will need to upgrade. For more information, see Resources to help you upgrade your Office 2007 servers and clients.


Applies to: Exchange Server 2007, Exchange Server 2007 SP1, Exchange Server 2007 SP2, Exchange Server 2007 SP3

Topic Last Modified: 2007-08-18

This topic explains how to use the Exchange Management Console and the Exchange Management Shell to change the time zone that is configured on a Unified Messaging (UM) auto attendant. By default, the UM auto attendant uses the time zone of the UM server on which it is created. However, there are situations where you may have to change the time zone for a UM auto attendant to a different time zone. For example, if you have two UM dial plans that are hosted on the same Unified Messaging server and each dial plan represents a different time zone, you must configure one auto attendant to have the same time zone as the Unified Messaging server and the other auto attendant to have a time zone that differs from the Unified Messaging server.

To perform this procedure, the account you use must be delegated the Exchange Organization Administrators role.

For more information about permissions, delegating roles, and the rights that are required to administer Microsoft Exchange Server 2007, see Permission Considerations.

Also, before you perform these procedures, confirm the following:

  • A UM dial plan has been created.

  • A UM auto attendant has been created.

  1. In the console tree of the Exchange Management Console, expand the Organization Configuration node.

  2. In the console tree, click Unified Messaging.

  3. In the work pane, click the UM Auto Attendants tab.

  4. In the work pane, click to select the UM auto attendant.

  5. In the action pane, click Properties.

  6. In the auto attendant Properties window, click the Times tab, and then use the Select time zone list to select the time zone for the auto attendant.

  7. Click OK to accept your changes.

  1. Run the following command:

    Set-UMAutoAttendant -Identity MyUMAutoAttendant -TimeZoneName Pacific

For more information about syntax and parameters, see Set-UMAutoAttendant.