Unified Messaging Server Issues

Microsoft Exchange Server 2007 will reach end of support on April 11, 2017. To stay supported, you will need to upgrade. For more information, see Resources to help you upgrade your Office 2007 servers and clients.

Applies to: Exchange Server 2007, Exchange Server 2007 SP1

After you have installed the Unified Messaging server role on a computer that is running Microsoft Exchange Server 2007, you may have to test the functionality of the server. The following are two situations in which you will use the diagnostic tools and commands that are included with Exchange 2007:

• Troubleshooting errors and events

• Testing the Unified Messaging server to make sure that an installation was successful

This topic discusses the ways in which you can test the functionality of a server that has the Unified Messaging server role installed.

Testing and Troubleshooting

The following topics will help you test and troubleshoot a Unified Messaging server:

• Enabling Tracing for Unified Messaging

• How to Enable Diagnostic Logging on a Unified Messaging Server

• Testing Unified Messaging Server Functionality

• Testing a Unified Messaging Server with the Unified Messaging Test Phone

• You Receive an Error Message Related to Mailbox Access When You Enable a User Account for Unified Messaging in Exchange 2007

For More Information

• For more information about how to manage Unified Messaging, see Managing Unified Messaging.