8BITMIME not registered

[This topic is intended to address a specific issue called out by the Exchange Server Analyzer Tool. You should apply it only to systems that have had the Exchange Server Analyzer Tool run against them and are experiencing that specific issue. The Exchange Server Analyzer Tool, available as a free download, remotely collects configuration data from each server in the topology and automatically analyzes the data. The resulting report details important configuration issues, potential problems, and nondefault product settings. By following these recommendations, you can achieve better performance, scalability, reliability, and uptime. For more information about the tool or to download the latest versions, see "Microsoft Exchange Analyzers" at https://go.microsoft.com/fwlink/?linkid=34707.]  

Topic Last Modified: 2006-08-18

The Microsoft® Exchange Server Analyzer Tool transmits the EHLO Extended Simple Mail Transfer Protocol (ESMTP) command verb to port 25 of a remote server and analyzes the response to determine whether the remote server supports the 8BITMIME ESMTP verb.

If the response received from the remote server does not include the string '250-8BITMIME', the Exchange Server Analyzer displays a warning.

Exchange Server 2003 uses Exchange-specific extended SMTP verbs to communicate with other servers that are running Exchange Server in the organization. It is more efficient to communicate with Exchange-specific extended SMTP verbs than by using standard SMTP. If support for the ESMTP command set is disabled, Exchange Server performance may be hindered.

This error indicates that the remote server does not support the ESMTP 8BITMIME command verb. The error does not indicate that the remote server is or is not an Exchange server. In either instance, messages that require the 8BITMIME extension are not routed.

To address this issue, check the contents of the SMTP queues for messages that require the 8BITMIME extension.

For more information about how to remove or restore the default support for these verbs, see Microsoft Knowledge Base article 257569 "How to turn off ESMTP verbs in Exchange 2000 Server and in Exchange Server 2003" (https://go.microsoft.com/fwlink/?linkid=3052&kbid=257569).

For more information about how Exchange Server uses the ESMTP command verbs, see "How to Load Exchange SMTP Properly" in the Exchange Server Transport and Routing Guide (https://go.microsoft.com/fwlink/?LinkId=71800)