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The fully-qualified domain name of the computer matches a recipient policy

[This topic is intended to address a specific issue called out by the Exchange Server Analyzer Tool. You should apply it only to systems that have had the Exchange Server Analyzer Tool run against them and are experiencing that specific issue. The Exchange Server Analyzer Tool, available as a free download, remotely collects configuration data from each server in the topology and automatically analyzes the data. The resulting report details important configuration issues, potential problems, and nondefault product settings. By following these recommendations, you can achieve better performance, scalability, reliability, and uptime. For more information about the tool or to download the latest versions, see "Microsoft Exchange Analyzers" at https://go.microsoft.com/fwlink/?linkid=34707.]  

Topic Last Modified: 2006-05-16

Microsoft® Exchange Server 2007 setup cannot continue because the Fully Qualified Domain Name (FQDN) of the local computer matches the Simple Mail Transfer Protocol (SMTP) address of a recipient policy.

Microsoft Exchange setup requires that the FQDN of the servers in an Exchange organization not match any SMTP addresses of recipient policies in the same Exchange organization.

If the FQDN of a computer matches the SMTP address of a recipient policy, this match can cause mail to fail over SMTP and stall in the MTA queues.

To resolve this issue, rename the local computer or remove or rename the recipient policy and rerun Microsoft Exchange setup.

To rename the local computer

  1. Open System in Control Panel.

  2. On the Computer Name tab, click Change.

  3. Under Computer name, type a new name for the computer, and then click OK. You will be prompted to provide a user name and user password to rename the computer in the domain.

  4. Click OK to close the System Properties dialog box. You will be prompted to restart your computer to apply your changes.

Important

If the computer that you want to rename is a domain controller, see "Rename a domain controller" (https://go.microsoft.com/fwlink/?LinkId=66828).

To modify the recipient policy SMTP address

  1. Start Exchange System Manager.

  2. Click Organization, click Recipients, and then click Recipient Policies.

  3. Double-click the policy that you want to change.

  4. Click the E-Mail Addresses tab, and then change the appropriate SMTP address

For more information about Recipient Policy naming issues, see Microsoft Knowledge Base article 288175, "XCON: Recipient Policy Cannot Match the FQDN of Any Server in the Organization, 5.4.8 NDRs" (https://go.microsoft.com/fwlink/?linkid=3052&kbid=288175).