How to Stop the Microsoft Exchange Unified Messaging Service

Microsoft Exchange Server 2007 will reach end of support on April 11, 2017. To stay supported, you will need to upgrade. For more information, see Resources to help you upgrade your Office 2007 servers and clients.


Applies to: Exchange Server 2007, Exchange Server 2007 SP1, Exchange Server 2007 SP2, Exchange Server 2007 SP3

Topic Last Modified: 2007-07-27

This topic explains how to use the Services snap-in in Microsoft Management Console (MMC) or cmd.exe at a command prompt to stop the Microsoft Exchange Unified Messaging service. There may be times when you must stop the Microsoft Exchange Unified Messaging service, such as when you have to take the UM server offline. When you stop the Exchange Unified Messaging service, the Unified Messaging server will be unable to accept and process incoming calls.

To perform this procedure, the account you use must be delegated membership in the local Administrators group on the target server.

For more information about permissions, delegating roles, and the rights that are required to administer Exchange Server 2007, see Permission Considerations.

  1. Click Start, and then click Control Panel.

  2. In Control Panel, double-click Administrative Tools.

  3. In Administrative Tools, double-click Services.

  4. In the Services details pane, right-click Microsoft Exchange Unified Messaging, and then click Stop.

  1. Click Start, and then click Run.

  2. In the Open box, type the following command, and then press ENTER.

    net stop MSExchangeUM