Configure Mobile Phones to Synchronize with Exchange Server

Applies to: Exchange Server 2010

Topic Last Modified: 2009-10-13

You can configure a mobile phone, such as a Windows Mobile phone, to use Microsoft Exchange ActiveSync. You should perform this procedure on each mobile phone in your organization.

Looking for other management tasks related to mobile phones? Check out Managing Exchange ActiveSync Devices.

  • You have reviewed the manufacturer's documentation for the mobile phone you want to configure.
  • Exchange ActiveSync is enabled on the Microsoft Exchange Server 2010 Client Access server.

To perform these steps, you must be able to sign in to the user's account with their credentials on a mobile phone.

  1. On the mobile phone, from the home screen, click Start, and then click ActiveSync.
  2. Click Menu, and then click Configure Server.
  3. Enter the server address. This is the same address as your Outlook Web App server address.
  4. If you've configured ActiveSync to require Secure Sockets Layer (SSL), select the This server requires an encrypted (SSL) connection check box.
  5. Click Next.
  6. Enter your user name, password, and domain.
  7. Select the Save password check box.
  8. Click Next.
  9. Select the check box next to each type of information you want to synchronize with the server, and then click Finish.