Conclusions About How Envelope Journaling Works
Topic Last Modified: 2005-04-27
Based on the behavior explained in this guide, there are two significant pieces of functionality that journaling provides, as long as the message is sent within an organization:
The journal recipient for the sender's mailbox database will receive a complete record of all recipients who receive a copy of a message sent by that sender. The record may arrive through multiple journal reports, but all recipients will be covered. This is because the sender is always at the root of the distribution tree.
The journal recipient for a recipient's mailbox database will receive at least a partial record that mentions every recipient in that mailbox database for all messages received by recipients in that mailbox database. That record may arrive through multiple separate journal reports.
Because of these pieces of functionality, the archive can answer the following questions:
For a particular piece of mail sent by someone in the organization, who received it?
By checking the journal mailbox for the sender's mailbox database for all journal reports containing that message, you can obtain the complete record of all recipients by aggregating the reported recipients from those reports. This covers all recipients in the organization, in addition to contacts and one-offs outside the organization.
For a particular piece of mail received by someone in the organization, who else received it?
If the message was sent from in the organization, it is quickest to check the sender's mailbox database archive because it will always contain the complete recipient record for sent mail. For mail received from an external sender, the only way to uncover all internal recipients is through an exhaustive search of all journal mailboxes for mailbox databases in the organization. If any recipient received the message, there will be a journal report reflecting that in his or her archive mailbox.