Managing Outlook Mobile Access

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By using Outlook Mobile Access, users can browse their Exchange mailbox using a device such as a Smartphone that is powered by Microsoft Windows or a cHTML-capable device. You can also enable users to use devices that are not officially supported by Microsoft, but which are likely to function correctly with only minor compatibility issues by enabling unsupported devices to use Outlook Mobile Access.

The following sections provide information about how to manage Outlook Mobile Access for your organization, including how to enable the Outlook Mobile Access application for your organization and how to enable users for Outlook Mobile Access.

Configuring Exchange to Use Outlook Mobile Access

By default, Outlook Mobile Access is disabled when you install Exchange 2003. For users to use Outlook Mobile Access, you must first enable it. When you enable access to Exchange by using Outlook Mobile Access, you should do the following:

  1. Use the front-end and back-end server architecture to provide a single namespace for users to connect to your network. For more information, see Exchange Server 2003 and Exchange 2000 Server Front-End and Back-End Topologies.

  2. Install an SSL certificate on the front-end server. For more information, see the Exchange Server 2003 Deployment Guide.

  3. Inform users how to connect to the Internet from their devices and how to use Outlook Mobile Access to access their Exchange information. For detailed steps for how to use Outlook Web Access to access Exchange data, see How to Access Exchange Data Using Outlook Mobile Access.

Enabling Outlook Mobile Access for Your Organization

To enable Outlook Mobile Access for your organization, use Exchange System Manager. After you enable Outlook Mobile Access, you can use Active Directory Users and Computers to modify the Outlook Mobile Access settings for users or groups of users.