Test Messaging Connectivity


Topic Last Modified: 2006-09-14

The best way to test messaging connectivity is to send e-mail messages to a Microsoft® Office Outlook® user from a Lotus Notes client and from a Lotus Notes user to an Outlook user. To determine which NOTES proxy address to specify for an Microsoft Exchange Server 2003 recipient, start the Active Directory Users and Computers MMC snap-in, display the properties of the user account, and then click the E-mail Addresses tab. Verify that a proxy e-mail address of the type NOTES has been assigned to the user, such as Administrator/First Administrative Group/Contoso@Exchange, and then use this address to specify the recipient in your Lotus Notes client.

When you test messaging connectivity, it is a good idea to increase the level of event logging for the Connector for Lotus Notes instance in Exchange System Manager. To increase logging, display the properties of the bridgehead server, click the Diagnostics Logging tab, select LME-NOTES from the Services list, and then select Controller, Notes Interface, Transport to Exchange, Transport from Exchange, Exchange to Notes Conversion, Notes to Exchange Conversation, and Notes Directory Synchronization from the Categories list. Set the logging level to Maximum to obtain the most detailed information.

Setting the diagnostics logging level to Maximum can cause a large number of events to be written to the application event log. As a best practice, set the size of the application and system event log to 30 megabytes (MB) and enable the option to overwrite events as needed. Remember to reapply the default setting of None after you finish testing your connector.