How to Include Additional Text with the E-Mail Message Sent When a Mailbox Is UM-Enabled

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Microsoft Exchange Server 2007 will reach end of support on April 11, 2017. To stay supported, you will need to upgrade. For more information, see Resources to help you upgrade your Office 2007 servers and clients.

 

Applies to: Exchange Server 2007, Exchange Server 2007 SP1, Exchange Server 2007 SP2, Exchange Server 2007 SP3

This topic explains how to use the Exchange Management Console and the Exchange Management Shell to include additional text in the e-mail message that is sent when a mailbox is enabled for Microsoft Exchange Server 2007 Unified Messaging (UM). When a user's mailbox is enabled for Unified Messaging, an e-mail message is sent that welcomes the user to Unified Messaging. This message contains welcome text and the PIN information that the user will use to access the Unified Messaging system.

You can customize the text that is sent in the welcome e-mail message by adding text in the Text sent when a UM mailbox is enabled text box on a UM mailbox policy. You can include information such as the Unified Messaging technical support telephone numbers or subscriber access numbers. After you add the text, it will be included in each e-mail message that is sent when users who are associated with the UM mailbox policy are enabled for Unified Messaging.

Note

The custom text that you add to the welcome message is limited to 512 characters.

Before You Begin

To perform the following procedures, the account you use must be delegated the Exchange Organization Administrators role.

For more information about permissions, delegating roles, and the rights that are required to administer Exchange 2007, see Permission Considerations.

Also, before you perform these procedures, confirm the following:

  • A UM dial plan has been created.

  • A UM mailbox policy has been created.

Procedure

To use the Exchange Management Console to customize the text that is sent when a mailbox is enabled for Unified Messaging

  1. In the console tree of the Exchange Management Console, expand the Organization Configuration node, and then click the Unified Messaging node.

  2. On the UM Mailbox Policies tab, select the UM mailbox policy that you want to manage, and then click Properties in the action pane.

  3. On the mailbox policy Properties page, on the Message Text tab, under Text sent when a UM mailbox is enabled, enter the text that you want to send to the user when a UM mailbox is enabled.

  4. Click OK to save your changes.

To use the Exchange Management Shell to customize the text that is sent when a mailbox is enabled for Unified Messaging

  • Run the following command:

    Set-UMMailboxPolicy -identity MyUMMailboxPolicy -UMEnabledText "You have been enabled for Unified Messaging. To access your Exchange 2007 mailbox, call your internal telephone extension number. From outside your office, call 425-555-1234."

For more information about syntax and parameters, see Set-UMMailboxPolicy.

For More Information

For more information about UM mailbox policies, see the following topics: