How to Change the UM Mailbox Policy That is Assigned to a UM-Enabled User

Microsoft Exchange Server 2007 will reach end of support on April 11, 2017. To stay supported, you will need to upgrade. For more information, see Resources to help you upgrade your Office 2007 servers and clients.


Applies to: Exchange Server 2007, Exchange Server 2007 SP1, Exchange Server 2007 SP2, Exchange Server 2007 SP3

Topic Last Modified: 2007-08-19

This topic explains how to use the Exchange Management Console and the Exchange Management Shell to change the Unified Messaging (UM) mailbox policy that is assigned to a UM-enabled user. When you enable a user for Microsoft Exchange Server 2007 Unified Messaging, you must select the UM mailbox policy that will be associated with the user's mailbox. However, you can change the UM mailbox policy that is associated with the user's mailbox after they have been enabled for Unified Messaging.

You create Unified Messaging mailbox policies to apply a common set of policies or security settings to a collection of mailboxes of UM-enabled users. You can use Unified Messaging mailbox policies to apply settings such as the following:

  • PIN policies

  • Dialing restrictions

  • Other general UM mailbox policy properties

A default UM mailbox policy is created every time that you create a UM dial plan. However, you can either delete the default UM mailbox policies or create additional UM mailbox policies based on the needs of your organization.

To perform the following procedures, the account you use must be delegated the Exchange Recipient Administrators role.

For more information about permissions, delegating roles, and the rights that are required to administer Exchange 2007, see Permission Considerations.

Also, before you perform these procedures, confirm the following:

  • A UM dial plan has been created.

  • A UM mailbox policy has been created.

  • The user has been enabled for Unified Messaging.

  1. In the console tree of the Exchange Management Console, expand the Recipient Configuration node, and then click the Mailbox node.

  2. On the Mailbox page, select the UM-enabled user for whom you want to change the UM mailbox policy, and then click Properties in the action pane.

  3. On the user Properties page, on the Mailbox Features tab, click Unified Messaging, and then click the Properties button.

  4. On the Unified Messaging Properties page, under Unified Messaging Mailbox Policy, click the Browse button.

  5. On the Select UM Policy page, select the UM mailbox policy that you want to use, and then click OK.

  6. Click OK to save your changes.

  • Run the following command:

    Set-UMMailbox -Identity -UMMailboxPolicy MyUMMailboxPolicy

For more information about syntax and parameters, see Set-UMMailbox.

For more information about Unified Messaging mailbox policies, see the following topics: