The managed folder assistant detected an invalid update made to a managed folder mailbox policy in Active Directory
Topic Last Modified: 2007-11-16
The Microsoft Exchange Server 2007 Management Pack for Microsoft Operations Manager (MOM) monitors the Windows Application log on computers that are running Exchange Server 2007 and generates this alert when the event or events specified in the following Details table are logged.
To learn more about this event, do one or more of the following:
Review the description of the event that includes the variables specific to your environment. From the MOM Operator Console, select this alert, and then click the Properties tab.
Review all events that have been logged that meet the criteria of this MOM alert. From the MOM Operator Console, click the Events tab, and then double-click the event in the list for which you want to review the event description.
Details
Product Name |
Exchange |
Product Version |
8.0 (Exchange Server 2007) |
Event ID |
10002 |
Event Source |
MSExchangeMailboxAssistants |
Alert Type |
Critical Error |
MOM Rule Path |
Microsoft Exchange Server/Exchange 2007/Mailbox/Information Worker |
MOM Rule Name |
The managed folder assistant detected an invalid update made to a managed folder mailbox policy in Active Directory. |
Explanation
This Error event indicates that the managed folder mailbox assistant (formerly known as e-mail life cycle assistant) found that the folder type for the managed folder that is specified in the event description was changed from managed default folder to managed custom folderor vice-versa. The managed folder mailbox assistant is a time-based Exchange assistant that provisions the managed folders in user mailboxes on scheduled intervals.
For more information about managed folders, managed content settings, managed folder mailbox policy, and managed folder assistant, see Deploying Messaging Records Management.
This event may be logged if the folder type of a specific managed folder is changed after you configure managed content settings for that folder.
User Action
For a successful folder provisioning, the folder type for the managed folder that is specified in the event description should be changed back to what it was when the managed content settings were configured. To do this, follow the steps given in this section:
Caution If you incorrectly modify the attributes of Active Directory® directory service objects when you use Active Directory Service Interfaces (ADSI) Edit, the LDP (ldp.exe) tool, or another Lightweight Directory Access Protocol (LDAP) version 3 client, you may cause serious problems. These problems may require that you reinstall Microsoft® Windows Server™ 2003, Microsoft Exchange Server 2007, or both. Modify Active Directory object attributes at your own risk.
Start ADSI Edit.
Double-click the Configuration container, expand CN=Services, expand CN=Microsoft Exchange, and then expand CN=<ExchangeOrganizationName>.
Expand CN=ELC Folders Container
Select the folder that is specified in the event description, right-click it, and then click Properties.
In the Attribute Editor, click the msExchELCFolderType attribute, and then click Edit.
Check that a value of 5 applies to a Managed Default Folder and a value of 13 applies to a Managed Custom Folder.
Close ADSI Edit.
On the next scheduled interval, the managed folder assistant should be able to provision the mailbox successfully.
For More Information
To search the Microsoft Knowledge Base articles based on criteria that generated this alert, visit the Search the Support Knowledge Base (KB) Web site.
To review Exchange 2007 event message articles that may not be represented by Exchange 2007 MOM alerts, see the Events and Errors Message Center.
If you are not already doing so, consider running the tools that Microsoft Exchange offers to help administrators analyze and troubleshoot their Exchange environment. These tools can help you make sure that your configuration is in line with Microsoft best practices. They can also help you identify and resolve performance issues, improve mail flow, and better manage disaster recovery scenarios. Go to the Toolbox node of the Exchange Management Console to run these tools now. For more information about these tools, see Toolbox in the Exchange Server 2007 Help.