Public Store: Receive Queue Size - sustained for 15 minutes - Yellow(>25)


Topic Last Modified: 2007-11-16

The Microsoft Exchange Server 2007 Management Pack for Operations Manager includes a performance data collection engine that is used to query performance counter objects on computers that are running Exchange Server 2007. For this Operations Manager rule, data is collected using the performance counter specified in the Details table.

To review the value of the performance counter that generated this alert, in the Operator Console, select this alert, and then click the Properties tab.


Product Name


Product Version

8.0 (Exchange Server 2007)

Event Source

MSExchangeIS Public

Counter Name

Receive Queue Size

Instance Name


Sample Interval (in seconds)


Server Role

Ex. Mailbox

Warning Threshold


MOM Rule Path

Microsoft Exchange Server/Exchange 2007/Mailbox/Information Store

MOM Rule Name

Public Store: Receive Queue Size - sustained for 15 minutes - Yellow(>25).

The Receive Queue Size performance counter indicates the number of replication messages in the public store that have been delivered to the store but are waiting in the receive queue to be processed.

This alert indicates that more than 25 messages have been waiting in the public store receive queue for 15 minutes. This alert may be caused by higher than normal load, or a resource bottleneck.

To resolve this warning, determine if there is a bottleneck, and if so, which resources are causing the bottleneck. If a bottleneck exists, attempt to mitigate the problem. Possible bottlenecks include disk reads or writes, processor time, available memory, and network configuration.

If you are having difficulty resolving the issue, contact Microsoft Product Support. For information about contacting support, visit the Contact Us page of the Microsoft Help and Support Web site.

If you are not already doing so, consider running the tools that Microsoft Exchange offers to help administrators analyze and troubleshoot their Exchange environment. These tools can help you make sure that your configuration is in line with Microsoft best practices. They can also help you identify and resolve performance issues, improve mail flow, and better manage disaster recovery scenarios. Go to the Toolbox node of the Exchange Management Console to run these tools now. For more information about these tools, see Toolbox in the Exchange Server 2007 Help.

To search the Microsoft Knowledge Base articles based on criteria that generated this alert, visit the Microsoft Help and Support Web site.


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