The categorizer configuration cannot be read because Active Directory is unavailable
Topic Last Modified: 2007-11-16
The Microsoft Exchange Server 2007 Management Pack for Operations Manager monitors the Windows Application log on computers that are running Exchange Server 2007 and generates this alert when the event or events specified in the following Details table are logged.
To learn more about this event, do one or more of the following:
Review the description of the event that includes the variables specific to your environment. From the Operator Console, select this alert, and then click the Properties tab.
Review all events that have been logged that meet the criteria of this Operations Manager alert. From the Operator Console, click the Events tab, and then double-click the event in the list for which you want to review the event description.
Details
Product Name |
Exchange |
Product Version |
8.0 (Exchange Server 2007) |
Event ID |
9205 |
Event Source |
MSExchangeTransport |
Alert Type |
Warning |
MOM Rule Path |
Microsoft Exchange Server/Exchange 2007/Common Components/Hub Transport and Edge Transport/Transport |
MOM Rule Name |
The categorizer configuration cannot be read because Active Directory is unavailable. |
Explanation
This Warning event indicates the Microsoft Exchange Transport service couldn't read the categorizer configuration because the Active Directory directory service is unavailable.
User Action
To resolve this warning, do one or more of the following:
Make sure that the Exchange server that logged this event can communicate with one or more Active Directory servers available in the organization.
Increase the diagnostic logging level on the Categorizer counter of the MSExchangeTransport performance object. You can increase logging by running the following Exchange Management Shell command:
Set-EventLogLevel "MSExchangeTransport\Categorizer" -Level High
For more information about how to increase logging, see Changing Process Logging Levels.
Review other related Error and Warning events in the Application log. These related events may help you find the root cause of this error.
Important After you have finished troubleshooting this issue, return logging to the default level by running the following command:
Set-EventLogLevel "MSExchangeTransport\Categorizer" -Level Lowest
If the recommended steps do not resolve this error, contact Microsoft Customer Support Services. For more information about how to contact support, visit the Microsoft Help and Support Web site.
For More Information
To search the Microsoft Knowledge Base articles based on criteria that generated this alert, visit the Search the Support Knowledge Base (KB) Web site.
To review Exchange 2007 event message articles that may not be represented by Exchange 2007 alerts, see the Events and Errors Message Center.
If you are not already doing so, consider running the tools that Microsoft Exchange offers to help administrators analyze and troubleshoot their Exchange environment. These tools can help you make sure that your configuration is in line with Microsoft best practices. They can also help you identify and resolve performance issues, improve mail flow, and better manage disaster recovery scenarios. Go to the Toolbox node of the Exchange Management Console to run these tools now. For more information about these tools, see Toolbox in the Exchange Server 2007 Help.