Failed to retrieve local server
Topic Last Modified: 2007-11-16
The Microsoft Exchange Server 2007 Management Pack for Operations Manager monitors the Windows Application log on computers that are running Exchange Server 2007 and generates this alert when the event or events specified in the following Details table are logged.
To learn more about this event, do one or more of the following:
Review the description of the event that includes the variables specific to your environment. From the Operator Console, select this alert, and then click the Properties tab.
Review all events that have been logged that meet the criteria of this Operations Manager alert. From the Operator Console, click the Events tab, and then double-click the event in the list for which you want to review the event description.
Details
Product Name |
Exchange |
Product Version |
8.0 (Exchange Server 2007) |
Event ID |
2075 |
Event Source |
MSExchange ADAccess |
Alert Type |
Critical Error |
MOM Rule Path |
Microsoft Exchange Server/Exchange 2007/Common Components/Active Directory Access |
MOM Rule Name |
Failed to retrieve local server. Possible reason is DNS name of the server changed. |
Explanation
This Error event indicates that the Fully Qualified Domain Name (FQDN) of the local computer could not be discovered. This event generally occurs when the Exchange server that logged this event runs on a domain controller. This event occurs if one or more of the following conditions are true:
The DNS server is not correctly configured.
The name of the computer that logged this event was changed. However, DNS records were not updated to reflect that change.
User Action
To resolve this error, do one or more of the following:
Make sure that the server the logged this event is correctly registered on the DNS server. For more information about how to troubleshoot DNS issues, see Troubleshooting DNS servers in the Microsoft Windows Server TechCenter.
If the name of the computer that logged this event was changed, make sure that the computer was restarted.
Review other related events in the Application log and System log for Warning events and Error events. These related events may provide more information about the root cause of this error.
For More Information
To search the Microsoft Knowledge Base articles based on criteria that generated this alert, visit the Search the Support Knowledge Base (KB) Web site.
To review Exchange 2007 event message articles that may not be represented by Exchange 2007 MOM alerts, see the Events and Errors Message Center.
If you are not already doing so, consider running the tools that Microsoft Exchange offers to help administrators analyze and troubleshoot their Exchange environment. These tools can help you make sure that your configuration is in line with Microsoft best practices. They can also help you identify and resolve performance issues, improve mail flow, and better manage disaster recovery scenarios. Go to the Toolbox node of the Exchange Management Console to run these tools now. For more information about these tools, see Toolbox in the Exchange Server 2007 Help.