• Article

The Active Directory service Referral Interface (RFRI) failed to service a client request

 

Topic Last Modified: 2007-11-16

The Microsoft Exchange Server 2007 Management Pack for Operations Manager monitors the Windows Application log on computers that are running Exchange Server 2007 and generates this alert when the event or events specified in the following Details table are logged.

To learn more about this event, do one or more of the following:

  • Review the description of the event that includes the variables specific to your environment. From the Operator Console, select this alert, and then click the Properties tab.

  • Review all events that have been logged that meet the criteria of this Operations Manager alert. From the Operator Console, click the Events tab, and then double-click the event in the list for which you want to review the event description.

Details

Product Name

Exchange

Product Version

8.0 (Exchange Server 2007)

Event ID

9074

Event Source

MSExchangeSA

Alert Type

Warning

MOM Rule Path

Microsoft Exchange Server/Exchange 2007/Mailbox/System Attendant

MOM Rule Name

The Active Directory service Referral Interface (RFRI) failed to service a client request. RFRI is returning an error.

Explanation

This Error event indicates that the DSProxy component of the Microsoft Exchange System Attendant service on the Microsoft Exchange server failed to service a client request. This failure could be caused by issues ranging from failed network connectivity to permissions problems.

The following are the most probable causes of this event:

  • The primary network adapter in a multi-homed domain controller may not have File and Printer Sharing for Microsoft Networks bound to it.

  • The File Replication Service (FRS) may not have successfully replicated an updated security policy to one or more domain controllers.

User Action

To resolve this error, do one or more of the following:

  • Change the binding order of the network adapters so that the adapter listed at the top of the Connections list has File and Printer Sharing for Microsoft Networks bound to it.

  • Make sure that replication between domain controllers is occurring correctly.

  • If you are having difficulty resolving the issue, contact Microsoft Product Support. For information about contacting support, visit the Contact Us page of the Microsoft Help and Support Web site.

For more information about network issues and domain controllers, refer to Microsoft Windows documentation.

For More Information

To search the Microsoft Knowledge Base articles based on criteria that generated this alert, visit the Search the Support Knowledge Base (KB) Web site.

To review Exchange 2007 event message articles that may not be represented by Exchange 2007 alerts, see the Events and Errors Message Center.

If you are not already doing so, consider running the tools that Microsoft Exchange offers to help administrators analyze and troubleshoot their Exchange environment. These tools can help you make sure that your configuration is in line with Microsoft best practices. They can also help you identify and resolve performance issues, improve mail flow, and better manage disaster recovery scenarios. Go to the Toolbox node of the Exchange Management Console to run these tools now. For more information about these tools, see Toolbox in the Exchange Server 2007 Help.