A transport rules agent caused an unhandled exception
Topic Last Modified: 2007-11-16
The Microsoft Exchange Server 2007 Management Pack for Operations Manager monitors the Windows Application log on computers that are running Exchange Server 2007 and generates this alert when the event or events specified in the following Details table are logged.
To learn more about this alert, if you are using Microsoft Operations Manager 2005, do one or more of the following:
From the Operator Console, select this alert, and then click the Properties tab. Review the description of the alert that includes the variables specific to your environment.
From the Operator Console, click the Events tab, and then double-click the event in the list for which you want to review the event description. Review the events that have been logged that meet the criteria of this Operations Manager alert.
To learn more about this alert, if you are using System Center Operations Manager 2007, do one or more of the following:
From the Operations Console, double-click this alert, and then click the General tab. Review the description of the alert that includes the variables specific to your environment.
From the Operations Console, double-click this alert, and then click the Alert Context tab. Review the events that have been logged that meet the criteria of this Operations Manager alert.
Details
Product Name |
Exchange |
Product Version |
8.0 (Exchange Server 2007) |
Event ID |
1051 |
Event Source |
MSExchange Extensibility |
Alert Type |
Warning |
MOM Rule Path |
Microsoft Exchange Server/Exchange 2007/Common Components/Hub Transport and Edge Transport/Agents/Common |
MOM Rule Name |
A transport rules agent caused an unhandled exception. |
Explanation
This Warning event indicates that the transport agent referenced in the event description has encountered an unhandled exception while handling the SMTP event.
Transport agents let you install custom software created by Microsoft, by third-party vendors, or by your organization, on to a Microsoft Exchange Server 2007 server. This software can then process e-mail messages that pass through the transport pipeline on a Hub Transport server or Edge Transport server. Custom transport agents provide additional functionality to Exchange 2007, such as anti-spam or antivirus programs, or any transport function that your organization may require.
Transport agents are typically installed automatically as part of applications that are designed to function together with Exchange 2007. However, there may be instances where organizations want to develop their own transport agents to manage mail that flows through their Exchange 2007 organization
For more information about transport agents and SMTP events, see Overview of Transport Agents.
User Action
If this warning frequently occurs, do one of the following:
If the transport agent is created by Microsoft, contact Microsoft Product Support. For more information about how to contact support, visit the Microsoft Help and Support Web site.
If the transport agent is not created by Microsoft, contact the third-party vendor who supports the respective transport agent.
For More Information
To search the Microsoft Knowledge Base articles based on criteria that generated this alert, visit the Search the Support Knowledge Base (KB) Web site.
To review Exchange 2007 event message articles that may not be represented by Exchange 2007 MOM alerts, see the Events and Errors Message Center.