The e-mail address description object in the Microsoft Exchange directory is missing
Topic Last Modified: 2007-11-16
The Microsoft Exchange Server 2007 Management Pack for Operations Manager monitors the Windows Application log on computers that are running Exchange Server 2007 and generates this alert when the event or events specified in the following Details table are logged.
To learn more about this event, do one or more of the following:
Review the description of the event that includes the variables specific to your environment. From the Operator Console, select this alert, and then click the Properties tab.
Review all events that have been logged that meet the criteria of this Operations Manager alert. From the Operator Console, click the Events tab, and then double-click the event in the list for which you want to review the event description.
Details
Product Name |
Exchange |
Product Version |
8.0 (Exchange Server 2007) |
Event ID |
2035 |
Event Source |
MSExchangeSA |
Alert Type |
Warning |
MOM Rule Path |
Microsoft Exchange Server/Exchange 2007/Mailbox/System Attendant |
MOM Rule Name |
The e-mail address description object in the Microsoft Exchange directory is missing. |
Explanation
This Error event indicates that the Microsoft Exchange e-mail address generator could not find the address type in the Address-Types container in the Active Directory directory service. All address types must be registered in Active Directory under the Configuration-Services-Microsoft Exchange-Organization-Addressing-Address Types container.
User Action
To resolve this error, follow one or more of these steps:
Use Active Directory Service Interfaces (ADSI) Edit or the LDIFDE utility to extract the list of address types from your Active Directory. An example ldifde command line follows:
Ldifde -f addressTypes.wri -d "cn=address-types,cn=addressing,cn=[first organization],cn=microsoft exchange,cn=services,cn=configuration,dc=contoso,dc=com", L cn,
Note You must modify this example to reflect the first organization and active directory domain of your organization.
Examine the list of cn attributes for the type reported in the error.
If the address type reported in the error appears in the list, contact Microsoft Customer Support Services for help. For information about how to contact support, visit Microsoft Help and Support.
If the address type reported in the error does not appear in the list, examine your e-mail address policies in the Hub Transport dialog of the Exchange Organization Configuration for a policy that has the address type specified in the error. Then remove the invalid type from the e-mail address policy.
For more information, see the following resources:
For more information about how to use LDIFDE, see Microsoft Knowledge Base article 237677, Using LDIFDE to import and export directory objects to Active Directory.
For information about how to use ADSI Edit, see Adsiedit UI or the ADSI Edit Help file.
For More Information
To search the Microsoft Knowledge Base articles based on criteria that generated this alert, visit the Search the Support Knowledge Base (KB) Web site.
To review Exchange 2007 event message articles that may not be represented by Exchange 2007 MOM alerts, see the Events and Errors Message Center.
If you are not already doing so, consider running the tools that Microsoft Exchange offers to help administrators analyze and troubleshoot their Exchange environment. These tools can help you make sure that your configuration is in line with Microsoft best practices. They can also help you identify and resolve performance issues, improve mail flow, and better manage disaster recovery scenarios. Go to the Toolbox node of the Exchange Management Console to run these tools now. For more information about these tools, see Toolbox in the Exchange Server 2007 Help.