File Distribution Service: Active Directory contains invalid value for PollInterval attribute of OAB Virtual Directory object

 

Topic Last Modified: 2007-11-16

The Microsoft Exchange Server 2007 Management Pack for Operations Manager monitors the Windows Application log on computers that are running Exchange Server 2007 and generates this alert when the event or events specified in the following Details table are logged.

To learn more about this alert, if you are using Microsoft Operations Manager 2005, do one or more of the following:

  • From the Operator Console, select this alert, and then click the Properties tab. Review the description of the alert that includes the variables specific to your environment.

  • From the Operator Console, click the Events tab, and then double-click the event in the list for which you want to review the event description. Review the events that have been logged that meet the criteria of this Operations Manager alert.

To learn more about this alert, if you are using System Center Operations Manager 2007, do one or more of the following:

  • From the Operations Console, double-click this alert, and then click the General tab. Review the description of the alert that includes the variables specific to your environment.

  • From the Operations Console, double-click this alert, and then click the Alert Context tab. Review the events that have been logged that meet the criteria of this Operations Manager alert.

Details

Product Name

Exchange

Product Version

8.0 (Exchange Server 2007)

Event ID

1012

Event Source

MSExchangeFDS

Alert Type

Critical Error

MOM Rule Path

Microsoft Exchange Server/Exchange 2007/Common Components/File Distribution Service

MOM Rule Name

File Distribution Service: Active Directory contains invalid value for PollInterval attribute of OAB Virtual Directory object. The upper range limit value will be used instead.

Explanation

This Error event indicates that the msExchPollInterval attribute of the offline address book virtual directory object contains an invalid value. The valid value range is specified in the event description. The Microsoft File Distribution service distributes offline address books and custom Unified Messaging prompts on an interval specified by the msExchPollInterval attribute.

Note   The default value for msExchPollInterval is 480 (eight hours).

User Action

To resolve this Error, follow these steps:

Caution   If you incorrectly modify the attributes of Active Directory directory service objects when you use Active Directory Service Interfaces (ADSI) Edit, the LDP (ldp.exe) tool, or another Lightweight Directory Access Protocol (LDAP) version 3 client, you may cause serious problems. These problems may require that you reinstall Microsoft Windows Server 2003, Exchange Server 2007, or both. Modify Active Directory object attributes at your own risk.

  1. Open ADSI Edit.

  2. Double-click the Configuration container, expand CN=Services, CN=Microsoft Exchange, CN=Administrative Groups, CN=Exchange Administrative Group (FYDIBOHF23SPDLT) and CN=Servers.

  3. Expand the server that logged this event.

  4. Expand CN=Protocols, and then click CN=HTTP.

  5. In the right-pane, right-click CN=OAB (Default Web Site) and then click Properties.

  6. In the Attribute Editor, click the msExchPollInterval attribute, and then click Edit.

  7. Enter a value which is within the value range that is specified in the event description.

  8. Close ADSI Edit.

    Note   If you have multiple offline address book virtual directory objects, follow these steps for each object.

For More Information

To search the Microsoft Knowledge Base articles based on criteria that generated this alert, visit the Search the Support Knowledge Base (KB) Web site.

To review Exchange 2007 event message articles that may not be represented by Exchange 2007 alerts, see the Events and Errors Message Center.

If you are not already doing so, consider running the tools that Microsoft Exchange offers to help administrators analyze and troubleshoot their Exchange environment. These tools can help you make sure that your configuration is in line with Microsoft best practices. They can also help you identify and resolve performance issues, improve mail flow, and better manage disaster recovery scenarios. Go to the Toolbox node of the Exchange Management Console to run these tools now. For more information about these tools, see Toolbox in the Exchange Server 2007 Help.