Synchronization failed on Edge Transport server with exception
Topic Last Modified: 2006-09-22
The Microsoft Exchange Server 2007 Management Pack for Microsoft Operations Manager (MOM) monitors the Windows Application log on computers that are running Exchange Server 2007 and generates this alert when the event or events specified in the following Details table are logged.
To learn more about this event, do one or more of the following:
Review the description of the event that includes the variables specific to your environment. From the MOM Operator Console, select this alert, and then click the Properties tab.
Review all events that have been logged that meet the criteria of this MOM alert. From the MOM Operator Console, click the Events tab, and then double-click the event in the list for which you want to review the event description.
Details
Product Name |
Exchange |
Product Version |
8.0 |
Event ID |
1011 |
Event Source |
MSExchange EdgeSync |
Alert Type |
Warning |
MOM Rule Path |
Exchange12/Exchange 2007/Bridgehead/Transport |
MOM Rule Name |
Synchronization failed on Edge Transport server with exception. |
Explanation
This Warning event indicates that the computer that is running the Hub Transport server role was unable to successfully synchronize edge-relevant configuration data to a computer that is running the Edge Transport server role. The exception specified in the event description provides more information about this failure.
This event may be logged when the following circumstances occur.
There are network connectivity issues between the Hub Transport server and a domain controller. For example, a cable may be damaged, or a computer may be experiencing a high volume of network traffic.
A domain controller is not correctly functioning.
A subscription on an Edge Transport server is expired or disabled.
Review the exception specified in the event description for information that will help you determine the root cause of this issue.
User Action
To resolve this Warning, do one or more of the following:
Check network connectivity between the Hub Transport server and Active Directory. Use Ping to isolate network hardware problems and incompatible configurations. Use PathPing to detect packet loss over multiple-hop trips. For more information, see Microsoft Knowledge Base article 325487, How to troubleshoot network connectivity problems.
Run the Dcdiag command line tool to test the domain controller health. To do this, run dcdiag /s:<Domain Controller Name> at a command prompt on the Exchange Server. Use the output of Dcdiag to discover the root cause of any failures or warnings that it reports. For more information, see Dcdiag Overview at the Microsoft Windows Server TechCenter.
Review the Application log for MSExchangeADAccess and MSExchange Topology events that could provide more information about the root cause of this event.
Re-subscribe the Edge Transport server specified in the event description. For more information, see Replicating Organizational Data to ADAM Using EdgeSync.
For More Information
To search the Microsoft Knowledge Base articles based on criteria that generated this alert, visit the Search the Support Knowledge Base (KB) Web site.
To review Exchange 2007 event message articles that may not be represented by Exchange 2007 MOM alerts, see the Events and Errors Message Center.
If you are not already doing so, consider running the tools that Microsoft Exchange offers to help administrators analyze and troubleshoot their Exchange environment. These tools can help you make sure that your configuration is in line with Microsoft best practices. They can also help you identify and resolve performance issues, improve mail flow, and better manage disaster recovery scenarios. Go to the Toolbox node of the Exchange Management Console to run these tools now. For more information about these tools, see Toolbox in the Exchange Server 2007 Help.