File Distribution Service: Manifest file for Offline Address Book is corrupted

 

Topic Last Modified: 2007-11-16

The Microsoft Exchange Server 2007 Management Pack for Operations Manager monitors the Windows Application log on computers that are running Exchange Server 2007 and generates this alert when the event or events specified in the following Details table are logged.

To learn more about this alert, if you are using Microsoft Operations Manager 2005, do one or more of the following:

  • From the Operator Console, select this alert, and then click the Properties tab. Review the description of the alert that includes the variables specific to your environment.

  • From the Operator Console, click the Events tab, and then double-click the event in the list for which you want to review the event description. Review the events that have been logged that meet the criteria of this Operations Manager alert.

To learn more about this alert, if you are using System Center Operations Manager 2007, do one or more of the following:

  • From the Operations Console, double-click this alert, and then click the General tab. Review the description of the alert that includes the variables specific to your environment.

  • From the Operations Console, double-click this alert, and then click the Alert Context tab. Review the events that have been logged that meet the criteria of this Operations Manager alert.

Details

Product Name

Exchange

Product Version

8.0 (Exchange Server 2007)

Event ID

1001

Event Source

MSExchangeFDS

Alert Type

Warning

MOM Rule Path

Microsoft Exchange Server/Exchange 2007/Common Components/File Distribution Service

MOM Rule Name

File Distribution Service: Manifest file for Offline Address Book is corrupted. Aborting current file synchronization operation.

Explanation

This Error event indicates that the offline address book manifest file (oab.xml) is corrupted and cannot be synchronized with a Microsoft Exchange Server that is running the Client Access (CAS) server role. The offline address book manifest file contains offline address book entries and is generated on a server that is running Exchange Server and running the Mailbox server role. The Microsoft Exchange File Distribution service that is running on the CAS server replicates this file from the Mailbox server to the CAS server every eight hours.

User Action

To resolve this error, regenerate the offline address book file set that is specified in the event description. To do this, run the following Exchange Management Shell command from the Exchange server that logged this event:

Update-OfflineAddressBook -Identity <offline address book identifier>

Note   In this command, replace <offline address book identifier> with the GUID specified for the offline address book file that is set in the event description.

For More Information

To search the Microsoft Knowledge Base articles based on criteria that generated this alert, visit the Search the Support Knowledge Base (KB) Web site.

To review Exchange 2007 event message articles that may not be represented by Exchange 2007 alerts, see the Events and Errors Message Center.

If you are not already doing so, consider running the tools that Microsoft Exchange offers to help administrators analyze and troubleshoot their Exchange environment. These tools can help you make sure that your configuration is in line with Microsoft best practices. They can also help you identify and resolve performance issues, improve mail flow, and better manage disaster recovery scenarios. Go to the Toolbox node of the Exchange Management Console to run these tools now. For more information about these tools, see Toolbox in the Exchange Server 2007 Help.