The configuration domain controller specified in a call to SetConfigDCName was not found in the Sites container in Active Directory

 

Topic Last Modified: 2007-11-16

The Microsoft Exchange Server 2007 Management Pack for Microsoft Operations Manager (MOM) monitors the Windows Application log on computers that are running Exchange Server 2007 and generates this alert when the event or events specified in the following Details table are logged.

To learn more about this event, do one or more of the following:

  • Review the description of the event that includes the variables specific to your environment. From the MOM Operator Console, select this alert, and then click the Properties tab.

  • Review all events that have been logged that meet the criteria of this MOM alert. From the MOM Operator Console, click the Events tab, and then double-click the event in the list for which you want to review the event description.

Details

Product Name

Exchange

Product Version

8.0 (Exchange Server 2007)

Event ID

2100

Event Source

MSExchange ADAccess

Alert Type

Warning

MOM Rule Path

Microsoft Exchange Server/Exchange 2007/Common Components/Active Directory Access

MOM Rule Name

The configuration domain controller specified in a call to SetConfigDCName was not found in the Sites container in Active Directory. Make sure the domain controller is registered in DNS.

Explanation

This Warning event indicates that Active Directory® topology service did not find the mentioned domain controller in the Sites container in the Active Directory directory service. This situation can occur for the following reasons:

  • The Microsoft Exchange Active Directory Topology service cannot locate the domain that contains the DNS server.

  • The Microsoft Exchange Active Directory Topology service cannot find the DNS name.

  • The Microsoft Exchange Active Directory Topology cannot find a writable Naming Context in Active Directory.

Note

If other Exchange services start and run, this warning can be ignored. However, it is recommended that this warning be fixed by following the steps listed in the User Action section.

User Action

To resolve this warning, do one or more of the following:

  • Make sure that domain controller mentioned in the event description is correctly registered on the DNS server. For more information, see the following Microsoft Knowledge Base articles:

  • In Active Directory Sites and Services, make sure that the domain controller mentioned in the event description is listed under the Sites container.

  • Review the Application log and System log on the domain controller mentioned in the event description for any corresponding Warning or Error events.

For More Information

To search the Microsoft Knowledge Base articles based on criteria that generated this alert, visit the Search the Support Knowledge Base (KB) Web site.

To review Exchange 2007 event message articles that may not be represented by Exchange 2007 MOM alerts, see the Events and Errors Message Center.

If you are not already doing so, consider running the tools that Microsoft Exchange offers to help administrators analyze and troubleshoot their Exchange environment. These tools can help you make sure that your configuration is in line with Microsoft best practices. They can also help you identify and resolve performance issues, improve mail flow, and better manage disaster recovery scenarios. Go to the Toolbox node of the Exchange Management Console to run these tools now. For more information about these tools, see Toolbox in the Exchange Server 2007 Help.