Microsoft Exchange System Attendant does not have sufficient rights to read Exchange configuration objects in Active Directory

 

Topic Last Modified: 2007-11-16

The Microsoft Exchange Server 2007 Management Pack for Operations Manager monitors the Windows Application log on computers that are running Exchange Server 2007 and generates this alert when the event or events specified in the following Details table are logged.

To learn more about this event, do one or more of the following:

  • Review the description of the event that includes the variables specific to your environment. From the Operator Console, select this alert, and then click the Properties tab.

  • Review all events that have been logged that meet the criteria of this Operations Manager alert. From the Operator Console, click the Events tab, and then double-click the event in the list for which you want to review the event description.

Details

Product Name

Exchange

Product Version

8.0 (Exchange Server 2007)

Event ID

9157

Event Source

MSExchangeSA

Alert Type

Critical Error

MOM Rule Path

Microsoft Exchange Server/Exchange 2007/Mailbox/System Attendant

MOM Rule Name

Microsoft Exchange System Attendant does not have sufficient rights to read Exchange configuration objects in Active Directory. System attendant will try again in approximately one minute.

Explanation

This Error event indicates that the Microsoft Exchange System Attendant service was unable to read Microsoft Exchange configuration information in the Active Directory directory service.

User Action

To resolve this error, do one or more of the following:

  • Wait for Exchange Server 2007 PrepareAD replication to complete.

  • Make sure the computer account is a member of the Exchange Servers and Exchange Install Domain Servers groups.

  • If you are having difficulty resolving the issue, contact Microsoft Product Support. For information about contacting support, visit the Contact Us page of the Microsoft Help and Support Web site.

For more information about Exchange 2007 permissions, see How to Add a User or Group to an Administrator Role and Configuring Permissions.

For more information about Exchange 2007 PrepareAD and PrepareDomain, see How to Prepare Active Directory and Domains.

For More Information

To search the Microsoft Knowledge Base articles based on criteria that generated this alert, visit the Search the Support Knowledge Base (KB) Web site.

To review Exchange 2007 event message articles that may not be represented by Exchange 2007 alerts, see the Events and Errors Message Center.

If you are not already doing so, consider running the tools that Microsoft Exchange offers to help administrators analyze and troubleshoot their Exchange environment. These tools can help you make sure that your configuration is in line with Microsoft best practices. They can also help you identify and resolve performance issues, improve mail flow, and better manage disaster recovery scenarios. Go to the Toolbox node of the Exchange Management Console to run these tools now. For more information about these tools, see Toolbox in the Exchange Server 2007 Help.