The managed folder mailbox assistant will not process mailboxes on a database because one or more managed folders have invalid data
Topic Last Modified: 2007-11-16
The Microsoft Exchange Server 2007 Management Pack for Operations Manager monitors the Windows Application log on computers that are running Exchange Server 2007 and generates this alert when the event or events specified in the following Details table are logged.
To learn more about this event, do one or more of the following:
Review the description of the event that includes the variables specific to your environment. From the Operator Console, select this alert, and then click the Properties tab.
Review all events that have been logged that meet the criteria of this Operations Manager alert. From the Operator Console, click the Events tab, and then double-click the event in the list for which you want to review the event description.
Details
Product Name |
Exchange |
Product Version |
8.0 (Exchange Server 2007) |
Event ID |
10007 |
Event Source |
MSExchangeMailboxAssistants |
Alert Type |
Critical Error |
MOM Rule Path |
Microsoft Exchange Server/Exchange 2007/Mailbox/Information Worker |
MOM Rule Name |
The managed folder mailbox assistant will not process mailboxes on a database because one or more managed folders have invalid data. Verify all the managed folders in Active Directory. |
Explanation
This Error event indicates that the managed folder mailbox assistant (formerly known as e-mail life cycle assistant) will skip the mailbox database specified in the event description because one or more managed folders in the Active Directory® directory service contain invalid or corrupted data. The managed folder mailbox assistant is a time-based Exchange assistant that provisions the managed default folders and managed custom folders in user mailboxes on scheduled intervals.
For more information about managed folders, managed content settings, managed folder mailbox policy, and managed folder assistant, see Deploying Messaging Records Management.
This event may occur if one or more attributes, such as msExchELCFolderType, of one or more managed folders in Active Directory contain corrupted or invalid data.
User Action
To resolve this error, examine related events in the Application log and System log for Warning events and Error events that occur before or after this event. These related events may provide more information about the root cause of this error. For example, this event may be accompanied by MSExchange Availability 10001 or MSExchange ADAccess 2155. You can find more information about these events at Events and Errors Message Center.
If you cannot resolve this error using the options suggested here, contact Microsoft Product Support Services. For more information, visit the Microsoft Help and Support Web site.
For More Information
To search the Microsoft Knowledge Base articles based on criteria that generated this alert, visit the Search the Support Knowledge Base (KB) Web site.
To review Exchange 2007 event message articles that may not be represented by Exchange 2007 MOM alerts, see the Events and Errors Message Center.
If you are not already doing so, consider running the tools that Microsoft Exchange offers to help administrators analyze and troubleshoot their Exchange environment. These tools can help you make sure that your configuration is in line with Microsoft best practices. They can also help you identify and resolve performance issues, improve mail flow, and better manage disaster recovery scenarios. Go to the Toolbox node of the Exchange Management Console to run these tools now. For more information about these tools, see Toolbox in the Exchange Server 2007 Help.