The Microsoft Exchange Replication Service was unable to access the replication state

 

Topic Last Modified: 2006-12-18

The Microsoft Exchange Server 2007 Management Pack for Microsoft Operations Manager (MOM) monitors the Windows Application log on computers that are running Exchange Server 2007 and generates this alert when the event or events specified in the following Details table are logged.

To learn more about this event, do one or more of the following:

  • Review the description of the event that includes the variables specific to your environment. From the MOM Operator Console, select this alert, and then click the Properties tab.

  • Review all events that have been logged that meet the criteria of this MOM alert. From the MOM Operator Console, click the Events tab, and then double-click the event in the list for which you want to review the event description.

Details

Product Name

Exchange

Product Version

8.0 (Exchange Server 2007)

Event ID

2077

Event Source

MSExchangeRepl

Alert Type

Error

MOM Rule Path

Microsoft Exchange Server/Exchange 2007/Mailbox/Continuous Replication

MOM Rule Name

The Microsoft Exchange Replication Service was unable to access the replication state.

Explanation

This Error event indicates that the Microsoft® Exchange Replication (MSExchangeRepl) service cannot obtain the replication state for the specified storage group copy. The event occurs when the storage group copy status does not contain the correct state, as returned by the Get-StorageGroupCopyStatus cmdlet. This usually indicates that a larger problem exists. For example, the Microsoft Cluster Services (MSCS) could have stopped. If the MSCS stops, a failover to the passive node will occur.

For more information about the Get-StorageGroupCopyStatus cmdlet, see Get-StorageGroupCopyStatus.

User Action

To resolve the error, follow one or more of these steps:

  • Check the specific error description of the event in the Application log.

  • Use the Services snap-in to check whether the MSCS is running.

For More Information

To search the Microsoft Knowledge Base articles based on criteria that generated this alert, visit the Search the Support Knowledge Base (KB) Web site.

To review Exchange 2007 event message articles that may not be represented by Exchange 2007 MOM alerts, see the Events and Errors Message Center.

If you are not already doing so, consider running the tools that Microsoft Exchange offers to help administrators analyze and troubleshoot their Exchange environment. These tools can help you make sure that your configuration is in line with Microsoft best practices. They can also help you identify and resolve performance issues, improve mail flow, and better manage disaster recovery scenarios. Go to the Toolbox node of the Exchange Management Console to run these tools now. For more information about these tools, see Toolbox in the Exchange Server 2007 Help.