Could not read the forest GUID
Topic Last Modified: 2007-11-16
The Microsoft Exchange Server 2007 Management Pack for Operations Manager monitors the Windows Application log on computers that are running Exchange Server 2007 and generates this alert when the event or events specified in the following Details table are logged.
To learn more about this event, do one or more of the following:
Review the description of the event that includes the variables specific to your environment. From the Operator Console, select this alert, and then click the Properties tab.
Review all events that have been logged that meet the criteria of this Operations Manager alert. From the Operator Console, click the Events tab, and then double-click the event in the list for which you want to review the event description.
Details
Product Name |
Exchange |
Product Version |
8.0 (Exchange Server 2007) |
Event ID |
8362 |
Event Source |
MSExchangeAL |
Alert Type |
Critical Error |
MOM Rule Path |
Microsoft Exchange Server/Exchange 2007/Mailbox/System Attendant |
MOM Rule Name |
Could not read the forest GUID. The Proxy address calculation services will not be available on the local Exchange server. |
Explanation
This Error event indicates that Microsoft Exchange Server cannot read the globally unique identifier (GUID) of the configuration naming context in the Active Directory directory service domain %1. As a result, Exchange Server %2 will not be able to generate proxy addresses. This error is an indication of a much larger problem. Default permissions on the configuration naming context in Active Directory may be too restrictive.
User Action
To resolve this error, do one or more of the following:
Review the System and Application event logs for related events. For example, events that occur immediately before and after this event may provide more information about the root cause of this error.
Verify that the Authenticated Users group has been assigned the List Contents and Read Properties Permission on the configuration naming context in Active Directory.
Run the tools that Exchange offers to help administrators analyze and troubleshoot their Exchange environment. Open the Toolbox node of the Exchange Management Console to run these tools.
If you cannot resolve this error, or you experience other problems or mail flow interruptions in your Exchange environment after attempting to resolve this error, contact Microsoft Product Support. For information about contacting support, visit the Contact Us page of the Microsoft Help and Support Web site.
For More Information
To search the Microsoft Knowledge Base articles based on criteria that generated this alert, visit the Search the Support Knowledge Base (KB) Web site.
To review Exchange 2007 event message articles that may not be represented by Exchange 2007 alerts, see the Events and Errors Message Center.
If you are not already doing so, consider running the tools that Microsoft Exchange offers to help administrators analyze and troubleshoot their Exchange environment. These tools can help you make sure that your configuration is in line with Microsoft best practices. They can also help you identify and resolve performance issues, improve mail flow, and better manage disaster recovery scenarios. Go to the Toolbox node of the Exchange Management Console to run these tools now. For more information about these tools, see Toolbox in the Exchange Server 2007 Help.