Remote mailflow transactions are failing
Topic Last Modified: 2007-11-16
The Microsoft Exchange Server 2007 Management Pack for Operations Manager runs Exchange Management Shell cmdlets to monitor the Exchange environment. Running cmdlets triggers one or more Operations Manager alerts if it is detected that there is a problem in your Exchange environment.
To learn more about this alert, if you are using Microsoft Operations Manager 2005, do one or more of the following:
From the Operator Console, select this alert, and then click the Properties tab. Review the description of the alert that includes the variables specific to your environment.
From the Operator Console, click the Events tab, and then double-click the event in the list for which you want to review the event description. Review the events that have been logged that meet the criteria of this Operations Manager alert.
To learn more about this alert, if you are using System Center Operations Manager 2007, do one or more of the following:
From the Operations Console, double-click this alert, and then click the General tab. Review the description of the alert that includes the variables specific to your environment.
From the Operations Console, double-click this alert, and then click the Alert Context tab. Review the events that have been logged that meet the criteria of this Operations Manager alert.
Details
Product Name |
Exchange |
Product Version |
8.0 (Exchange Server 2007) |
Event ID |
1000;1001 |
Event Source |
MSExchange Monitoring Mailflow Remote |
MOM Rule Path |
Microsoft Exchange Server/Exchange 2007/Mailbox/Mailflow |
MOM Rule Name |
Remote mailflow transactions are failing. |
Explanation
This alert indicates the Test-Mailflow cmdlet encountered transaction errors while attempting to run a remote message test on a Mailbox server.
When you run the Test-Mailflow cmdlet on a Mailbox server and any of the following parameters are specified, the Mailbox server sends test e-mail message to the destination Mailbox server:
TargetEmailAddress
TargetMailboxServer
AutoDiscoverTargetMailboxServer
These parameters are mutually exclusive. If more than one of these parameters is specified, an order of precedence is applied from highest to lowest as specified in the previous list. When a remote test is performed, the source and destination servers must both have a System Mailbox mailbox or the TargetEmailAddress parameter must be specified.
User Action
To resolve this alert, do one or more of the following:
Verify that the account that is used to run the Test-Mailflow cmdlet has the following permissions assigned:
- Exchange Server Administrator role and local Administrators group for the server where the cmdlet is run
Verify that the target Mailbox server has a System Mailbox mailbox for each mailbox database that exists on the server, or that the mailbox that is specified by the TargetEmailAddress parameter exists.
Review the Operator Console for detailed information about the cause of this alert. For more information, see the introduction of this article.
Review the Application log for related events. For example, events that occur immediately before and after this event may provide more information about the root cause of this error.
Contact Microsoft Customer Support. For information about how to contact support, visit the Contact Us page of the Microsoft Help and Support site.
For More Information
For more information about the Test-Mailflow cmdlet, see Test-Mailflow.
If you are not already doing so, consider running the tools that Microsoft Exchange offers to help administrators analyze and troubleshoot their Exchange environment. These tools can help you make sure that your configuration is in line with Microsoft best practices. They can also help you identify and resolve performance issues, improve mail flow, and better manage disaster recovery scenarios. Go to the Toolbox node of the Exchange Management Console to run these tools now. For more information about these tools, see Toolbox in the Exchange Server 2007 Help.