A directory required by the Microsoft Exchange Replication Service does not exist

 

Topic Last Modified: 2007-03-01

The Microsoft Exchange Server 2007 Management Pack for Operations Manager monitors the Windows Application log on computers that are running Exchange Server 2007 and generates this alert when the event or events specified in the following Details table are logged.

To learn more about this alert, if you are using Microsoft Operations Manager 2005, do one or more of the following:

  • From the Operator Console, select this alert, and then click the Properties tab. Review the description of the alert that includes the variables specific to your environment.

  • From the Operator Console, click the Events tab, and then double-click the event in the list for which you want to review the event description. Review the events that have been logged that meet the criteria of this Operations Manager alert.

To learn more about this alert, if you are using System Center Operations Manager 2007, do one or more of the following:

  • From the Operations Console, double-click this alert, and then click the General tab. Review the description of the alert that includes the variables specific to your environment.

  • From the Operations Console, double-click this alert, and then click the Alert Context tab. Review the events that have been logged that meet the criteria of this Operations Manager alert.

Details

Product Name

Exchange

Product Version

8.0 (Exchange Server 2007)

Event ID

2074

Event Source

MSExchangeRepl

Alert Type

Error

MOM Rule Path

Microsoft Exchange Server/Exchange 2007/Mailbox/Continuous Replication

MOM Rule Name

A directory required by the Microsoft Exchange Replication Service does not exist.

Explanation

This Error event indicates that the Microsoft Exchange Replication (MSExchangeRepl) service could not access the required directory for the source logs, the target logs, or the checkpoint file or could not access the targetsystemdirectory. The error may occur because of a permission issue on the directory, a hardware failure, or a configuration failure. For example, you may have configured the system to use a particular volume and then removed the volume that the configuration points to.

When this error occurs, replication for the given storage group goes into a failed state. As soon as the error is resolved, replication resumes.

User Action

To resolve the error, follow one or more of these steps:

  • Verify that the specified directory exists and can be accessed by checking that the directory permissions are set correctly.

  • Make sure that the storage is configured correctly for the storage group.

  • Make sure that the storage hardware is operating correctly.

For more troubleshooting help with the continuous replication feature, see the following topics:

For More Information

To search the Microsoft Knowledge Base articles based on criteria that generated this alert, visit the Search the Support Knowledge Base (KB) Web site.

To review Exchange 2007 event message articles that may not be represented by Exchange 2007 MOM alerts, see the Events and Errors Message Center.

If you are not already doing so, consider running the tools that Microsoft Exchange offers to help administrators analyze and troubleshoot their Exchange environment. These tools can help you make sure that your configuration is in line with Microsoft best practices. They can also help you identify and resolve performance issues, improve mail flow, and better manage disaster recovery scenarios. Go to the Toolbox node of the Exchange Management Console to run these tools now. For more information about these tools, see Toolbox in the Exchange Server 2007 Help.