A notification of a configuration change has been received but the new configuration could not be read
Topic Last Modified: 2007-11-16
The Microsoft Exchange Server 2007 Management Pack for Operations Manager monitors the Windows Application log on computers that are running Exchange Server 2007 and generates this alert when the event or events specified in the following Details table are logged.
To learn more about this event, do one or more of the following:
Review the description of the event that includes the variables specific to your environment. From the Operator Console, select this alert, and then click the Properties tab.
Review all events that have been logged that meet the criteria of this Operations Manager alert. From the Operator Console, click the Events tab, and then double-click the event in the list for which you want to review the event description.
Details
Product Name |
Exchange |
Product Version |
8.0 (Exchange Server 2007) |
Event ID |
500 |
Event Source |
MSExchange Antispam |
Alert Type |
Critical Error |
MOM Rule Path |
Microsoft Exchange Server/Exchange 2007/Common Components/Hub Transport and Edge Transport/Agents/Common |
MOM Rule Name |
A notification of a configuration change has been received but the new configuration could not be read. The agent will continue to run with the old configuration. |
Explanation
This Error event indicates that the configuration data for the agent specified in the event description could not be read from the Active Directory directory service. This error can occur during system startup or during ordinary operations if the configuration is updated.
User Action
To resolve this error, follow one or more of these steps:
Review the System and Application log for related events. For example, events that occur immediately before and after this event may provide more information about the root cause of this error.
Verify that the server that is running Microsoft Exchange Server can ping the domain controller in the site.
Verify that the domain controller can update Domain Name System (DNS) records for the domain.
Open a command prompt and run dcdiag /test:registerindns /dnsdomain:<fully qualified domain name of your Active Directory domain>.
Contact Microsoft Customer Support. For information about how to contact support, visit Microsoft Help and Support.
For More Information
To search the Microsoft Knowledge Base articles based on criteria that generated this alert, visit the Search the Support Knowledge Base (KB) Web site.
To review Exchange 2007 event message articles that may not be represented by Exchange 2007 alerts, see the Events and Errors Message Center.
If you are not already doing so, consider running the tools that Microsoft Exchange offers to help administrators analyze and troubleshoot their Exchange environment. These tools can help you make sure that your configuration is in line with Microsoft best practices. They can also help you identify and resolve performance issues, improve mail flow, and better manage disaster recovery scenarios. Go to the Toolbox node of the Exchange Management Console to run these tools now. For more information about these tools, see Toolbox in the Exchange Server 2007 Help.