The Content Filter agent could not be initialized because a required file was not found on your system

 

Topic Last Modified: 2007-11-16

The Microsoft Exchange Server 2007 Management Pack for Operations Manager monitors the Windows Application log on computers that are running Exchange Server 2007 and generates this alert when the event or events specified in the following Details table are logged.

To learn more about this event, do one or more of the following:

  • Review the description of the event that includes the variables specific to your environment. From the Operator Console, select this alert, and then click the Properties tab.

  • Review all events that have been logged that meet the criteria of this Operations Manager alert. From the Operator Console, click the Events tab, and then double-click the event in the list for which you want to review the event description.

Details

Product Name

Exchange

Product Version

8.0 (Exchange Server 2007)

Event ID

318

Event Source

MSExchange Antispam

Alert Type

Critical Error

MOM Rule Path

Microsoft Exchange Server/Exchange 2007/Common Components/Hub Transport and Edge Transport/Agents/Common

MOM Rule Name

The Content Filter agent could not be initialized because a required file was not found on your system. Run the Reset-AntispamUpdates.ps1 script and restart the Microsoft Exchange Transport service.

Explanation

This Error event indicates that the Content Filter agent could not start because a required file was not found on the system. The exception specified in the event description may provide more information about this problem.

User Action

To resolve this error, follow one or more of these steps:

  • Review the Application log for related events. For example, events that occur immediately before and after this event may provide more information about the root cause of this error.

  • Reset the anti-spam update process as follows:

    Important   If you run the following script, you will reset the anti-spam baseline to that set during initial installation.

    • Open the Exchange Management Shell on the server that is running Microsoft Exchange Server and run the Reset-AntispamUpdates script that is named Reset-AntispamUpdates.ps1. The script is located in the C:\Programs\Microsoft\Exchange Server\Scripts folder, where C:\ is the directory to which Exchange Server was installed. For information about how to run scripts with the Exchange Management Shell, see Scripting with the Exchange Management Shell.

    • Restart the Microsoft Exchange Transport service.

  • Contact Microsoft Customer Support. For information about how to contact support, visit Microsoft Help and Support.

For More Information

To search the Microsoft Knowledge Base articles based on criteria that generated this alert, visit the Search the Support Knowledge Base (KB) Web site.

To review Exchange 2007 event message articles that may not be represented by Exchange 2007 alerts, see the Events and Errors Message Center.

If you are not already doing so, consider running the tools that Microsoft Exchange offers to help administrators analyze and troubleshoot their Exchange environment. These tools can help you make sure that your configuration is in line with Microsoft best practices. They can also help you identify and resolve performance issues, improve mail flow, and better manage disaster recovery scenarios. Go to the Toolbox node of the Exchange Management Console to run these tools now. For more information about these tools, see Toolbox in the Exchange Server 2007 Help.