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How to Repair an Agent in Essentials

Updated: April 14, 2010

Applies To: System Center Essentials 2010

Use the one of the following procedures to repair the installation of the agent on agent-managed computers.

To repair the installation of the agent using the Essentials 2010 console

  1. In the Essentials 2010 console, click the Administration button.

  2. In the Administration pane, expand Administration, expand Device Management, and then click Agent Managed.

  3. In the Agent Managed pane, select the computers for which you want to repair the agent, right-click them, and select Repair.

  4. In the Repair Agents dialog box, either leave Use selected Management Server Action Account selected or do the following:

    1. Select Other user account.

    2. Type the User name and Password, and type or select the Domain from the list. Select This is a local computer account, not a domain account if the account is a local computer account.

      ImportantImportant
      The account must have administrative rights on the computer for the repair to succeed.

    3. Click Repair.

  5. Notice that in the Agent Management Task Status dialog box, the Status for each selected computer changes from Queued to Success. If the task fails for a computer, click the computer. The reason for the failure is displayed in the Task Output text box.

  6. Click Close.

To repair the agent by using the MOMAgent.msi setup wizard

  1. Log on to a managed computer with an account that is a member of the Administrators security group for the computer.

  2. In Add or Remove Programs, click Change for System Center Operations Manager 2007 R2 Agent.

  3. In the Agent Setup Wizard, click Next.

  4. On the Program Maintenance page, select Repair, and then click Next.

  5. On the Ready to Repair the Program page, click Install.

  6. On the Completing the System Center Operations Manager Agent Setup Wizard page, click Finish.

To repair the agent by using MOMAgent.msi from the command line

  1. Log on to the managed computer with an account that is a member of the Administrators security group for the computer.

  2. Open the Command Prompt window.

  3. At the command prompt, for example, type the following:

    %WinDir%\System32\msiexec.exe /fomus <path>\MOMAgent.msi./qb

    noteNote
    For more information about Windows Installer command-line options, see http://go.microsoft.com/fwlink/?LinkId=70004.

See Also

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