Mobile Device Management Policy for File Collection Sent to Client Unnecessarily
Applies To: System Center Configuration Manager 2007, System Center Configuration Manager 2007 R2, System Center Configuration Manager 2007 R3, System Center Configuration Manager 2007 SP1, System Center Configuration Manager 2007 SP2
If Configuration Manager mobile device file collection has been enabled and configured to collect files from mobile devices, and later file collection is turned off, the policy is still sent to the mobile device client with the full list of files that were previously collected.
To prevent this unnecessary data from being transmitted, delete the file collection rules before disabling file collection.
Delete the file collection rules for the mobile device client agent using the following steps:
To delete the file collection rules for a mobile device agent
In the Configuration Manager console, navigate to System CenterConfiguration Manager / Site Database / Site Management / <site code> - <site name> / Site Settings / Client Agents.
In the results pane, right-click Mobile Device Client Agent, and then click Properties. The Device Client Agent Properties dialog box is displayed.
Click the File Collection tab. The File Collection properties are displayed.
Highlight a rule in the Collected Files pane, and click Delete. The rule for file collection is deleted.
Repeat for each rule in the Collected Files pane. After removing all rules, clear the Enable file collection on device clients check box to disable file collection.
Other ResourcesTroubleshooting Mobile Device Management
For additional information, see Configuration Manager 2007 Information and Support.
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