Additional Resources: Tools and Technologies

Recommended tools, technologies, and services for moving from Basic to Standardized level:



Active Directory

A central component of the Windows platform, Active Directory directory service provides the means to manage the identities and relationships that make up network environments.


Microsoft ActiveSync provides support synchronization with Windows-based desktop computers and Microsoft Exchange Server.

Antivirus Software

Antivirus software is specifically designed to detect and prevent viruses.

Business Desktop Deployment 2007 (BDD 2007)

A solution accelerator from Microsoft that provides comprehensive guidance and tools to manage large-scale desktop deployment projects, ongoing image management, and new-user desktop provisioning.

Centralized Firewall Services

Firewalls are software- or hardware-based devices that can be deployed between networks to protect an organization from external or internal network attacks.

Microsoft Exchange Server

Exchange Server is messaging and collaboration software that enables users to send and receive e-mail and other forms of interactive communication through computer networks.

Microsoft Operations Manager (MOM)

Provides comprehensive event and performance management, proactive monitoring and alerting, reporting and trend analysis, and system and application-specific knowledge and tasks to improve the manageability of Windows-based servers and applications.

Networking Services

Networking services are comprised of Domain Name System (DNS), Dynamic Host Configuration Protocol (DHCP), and Windows Internet Name Service (WINS).

Microsoft Systems Management Server (SMS)

SMS is a comprehensive solution for change and configuration management for the Microsoft platform, enabling organizations to quickly and cost-effectively provide relevant software and updates to users from Microsoft and non-Microsoft vendors.

Windows Automated Installation Kit (Windows AIK)

The Windows Automated Installation Kit (Windows AIK) is designed to help Original Equipment Manufacturers (OEMs), system builders, and corporate IT professionals deploy Windows onto new hardware.

Windows Mobile

Windows Mobile is software for mobile devices to enable sending and receiving e-mail, browsing the Internet, and mobile use of Office productivity software.

Windows Server

Windows Server is an infrastructure platform for powering connected applications, networks, and Web services from the workgroup to the data center.

Windows Server Update Services (WSUS)

Enables IT administrators to deploy many of the latest Microsoft product updates published to the Microsoft Update site.  

Windows Vista

Windows Vista is the latest desktop operating system from Microsoft. Feature improvements have been made to deployment and management, desktop search, mobility, and security.

Microsoft Assessment and Planning (MAP) Toolkit

When planning for an IT migration or upgrade you need to know with certainty what computers are in your IT environment or what applications have been deployed. The fast, free, and agent-less Microsoft Assessment and Planning (MAP) Toolkit 3.2 makes it easier for customers like you to quickly identify what servers, workstations, and network devices are in your IT environment. MAP also provides specific and actionable IT proposals and reports to help you get the most value out of Microsoft products and infrastructure.