Setting Up Basic 911 Routing
Microsoft Office Communications Server 2007 and Microsoft Office Communications Server 2007 R2 will reach end of support on January 9, 2018. To stay supported, you will need to upgrade. For more information, see Resources to help you upgrade your Office 2007 servers and clients.
Basic 911 routing requires that calls to 911 is routed to the gateway local to the location of the user, this may be accomplished using the following configuration.
Table SEQ Table \* ARABIC 97 User Policy
| User Policy | Phone Usage |
|---|---|
Default Calling Policy |
Local GlobalPSTNHopoff |
Redmond Calling Policy |
Redmond911 Local GlobalPSTNHopoff |
Redmond Local Policy |
Redmond911 RedmondLocal |
Dallas Calling Policy |
Dallas911 DallasUsers GlobalPSTNHopoff |
Table SEQ Table \* ARABIC 98 Routes
| Route Name | Number Pattern | Phone Usage | Gateway |
|---|---|---|---|
Redmond Local Route |
^\+1(425|206|253)(\d{7})$ |
Local RedmondLocal |
Red-GW1 Red-GW2 |
Dallas Local Route |
^\+1(972|214|469)(\d{7})$ |
Local |
Dallas-GW1 |
Universal Route |
^\+?(\d*)$ |
GlobalPSTNHopoff |
Red-GW1 Red-GW2 Dallas-GW1 |
Dallas Users Route |
^\+?(\d*)$ |
DallasUsers |
Dallas-GW1 |
Redmond 911 route |
^911$ |
Redmond911 |
Red-GW1 |
Dallas 911 route |
^911$ |
Dallas911 |
Dallas-GW1 |
A new policy called Redmond Calling Policy is created and a phone usage of Redmond911 is added to it, similarly a phone usage of Dallas911 is added to the Dallas Calling Policy.
911 calls made from users with a phone usage of Redmond911 will be routed via Red-GW1 using the Redmond 911 route, and users with a phone usage of Dallas911 are routed via the Dallas 911 route.
The previous configuration illustrates the flexibility where the same number is routed via different gateways based on the calling user.