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Part II: View Media Quality

Microsoft Office Communications Server 2007 and Microsoft Office Communications Server 2007 R2 will reach end of support on January 9, 2018. To stay supported, you will need to upgrade. For more information, see Resources to help you upgrade your Office 2007 servers and clients.

The QoE Monitoring Server collects objective statistics that are associated with subjective perceptions of media quality. You can view individual performance counters, or you can view reports that provide a more centralized picture of media quality. You can also use Microsoft Operations Manager (MOM) to configure alerts that fire when your performance counters fall below a certain threshold. For more information on alerts, see Part V: Metrics and Alerts. With the QoE Monitoring Server Report Pack, you can generate and publish standard reports of the information that the QoE Monitoring Server collects. This section describes the following:

  • Mean Opinion Score and Metrics. The types of MOS and metrics that are used to determine media quality.

  • Performance Counters. Available performance counters that objectively measure factors that can affect perceived quality of experience.

  • Reports. Out-of-box reports that are generated so that you have a centralized view of media quality.