Changing Service Account Credentials

Microsoft Office Communications Server 2007 and Microsoft Office Communications Server 2007 R2 will reach end of support on January 9, 2018. To stay supported, you will need to upgrade. For more information, see Resources to help you upgrade your Office 2007 servers and clients.

You can change specific credentials, including doing the following, for service accounts that will run services in Office Communications Server 2007:

  • Changing the Name of a Service Account

  • Changing the Password of the LSGroupExpAppPool Account

  • Changing the Password for the Enterprise Pool Guest User Account

Changing the Name of a Service Account

To change the service account for any Office Communications Server 2007 server, use the following procedure.

To change the name of a service account

  1. Deactivate the server role as described in Starting and Stopping Services and Deactivating Server Roles. On a server with multiple server roles, deactivate all server roles on the server.

  2. Activate the server role as described in one of the following documents. During activation, specify the name and password of the new service account.

    • Microsoft Office Communications Server 2007 Enterprise Edition Deployment Guide

    • Microsoft Office Communications Server 2007 Standard Edition Deployment Guide

    • Microsoft Office Communications Server 2007 Edge Server Deployment Guide

    • Microsoft Office Communications Server 2007 Archiving and CDR Server Deployment Guide

    • Microsoft Office Communications Server 2007 Enterprise Voice Planning and Deployment Guide

All of these documents, as well as the other Office Communications Server 2007 documentation, are available form the Office Communications Server Web site: https://r.office.microsoft.com/r/rlidOCS?clid=1033&p1=library.

Changing the Password of the LSGroupExpAppPool Account

To change the password of the LSGroupExpAppPool account, use the following procedure.

To change the password for the LSGroupExpAppPool account

  1. Log on to the Front End Server as a member of the Administrators group.

  2. Open Internet Information Services (IIS) Manager: Click Start, point to Administrative Tools, and then click Internet Information Services (IIS) Manager.

  3. In the console tree, expand server name (local computer), expand Application Pools, right-click LSGroupExpAppPool, and then click Properties.

  4. On the Identity tab, in the Password box, type the new password for the LSGroupExpAppPool account, and then click OK.

  5. To activate the new password in Office Communications Server open a Command Prompt window: Click Start, and then click Run. In the Open box, type cmd, and then click OK. At the command prompt, type the following command with the appropriate settings, and then press RETURN:

    LcsCmd /Web /Action:Activate /PoolName:[EE Pool Name] /User:[AppPool Identity Domain User Account] /Password:[AppPool Identity Domain User Password]
    

Changing the Password for the Enterprise Pool Guest User Account

To change the password for the guest user account for an Enterprise pool, use the following procedure.

To change the password for the Enterprise pool guest user account

  1. Log on to the Front End Server as a member of the Administrators group.

  2. Open Internet Information Services (IIS) Manager: Click Start, point to Administrative Tools, and then click Internet Information Services (IIS) Manager.

  3. In the console tree expand server name (local computer), expand Web Sites, expand Default Web Site, expand Etc, expand Null, right-click File Tree, and then click Properties.

  4. On the Virtual Directory tab, click Connect as.

  5. In the Password box, type the new password for the Enterprise pool guest account, and then click OK.

  6. To activate the new password in Office Communications Server open a Command Prompt window: Click Start, and then click Run. In the Open box, type cmd, and then click OK. At the command prompt, type the following command with the appropriate settings, and then press RETURN:

    LcsCmd /Web /Action:Activate /PoolName:[EE Pool Name] /Guest:[Guest Access Domain User Account] /GuestPassword[Guest Access Domain User Password]