Configuring Individual Office Communications Server User Account Properties
Microsoft Office Communications Server 2007 and Microsoft Office Communications Server 2007 R2 will reach end of support on January 9, 2018. To stay supported, you will need to upgrade. For more information, see Resources to help you upgrade your Office 2007 servers and clients.
After you have enabled individual user accounts for Office Communications Server 2007, you can manage specific settings of an individual user account by using the Properties Communications tab of the user account in the Office Communications Server 2007 administrative snap-in or Active Directory Users and Computers.
Note
In Office Communications Server 2007, only users that have been initially enabled in the Active Directory Users and Computers snap-in for Office Communications Server are available for configuration in the Office Communications Server 2007 administrative snap-in. Additionally, some user settings require that global settings be configured before individual user settings can be configured. If you enable federation for the forest, you can then specify that an individual user is either enabled or disabled for federation. If you configure archiving, meetings, or Enterprise Voice in global properties to use user settings, you can then configure archiving, meeting policy, and Voice policy settings on a per user basis. Other settings, such as remote access and enhanced presence, do not exist at the forest level and can only be configured on a per-pool or per-user basis.
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This is useful if you want to change a small number of settings for a small number of user accounts.
You can use the Communications tab for the following:
Enabling or Disabling an Individual User Account
Changing the Sign-In Name for Individual Users
Changing the Server or Pool for Individual Users
Allowing or Disallowing Invitation of Anonymous Participants to Meetings by Individual Users
Configuring the Meeting Policy for Individual Users
The Communications tab also has a Configure button to open the User Options dialog box.
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You can use this dialog box for the following:
Configuring Telephony for Individual Users.
Configuring Federation, Remote Users Access, and Public IM Connectivity for Individual Users.
Configuring Archiving for Individual Users.
Enabling Enhanced Presence for Individual Users.
Enabling or Disabling an Individual User Account
After enabling a user account in Active Directory Users and Computers, as described in the Enabling User Accounts for Office Communications Server section of this guide, you can use the following procedure to disable a user account in Office Communications Server 2007 without losing user account settings, and then to enable it again.
When moving users from a Live Communications Server 2005 server to an Office Communications Server 2007 server, the user is not automatically enabled for Office Communications Server 2007, but you can use the following procedure to enable the user. Enabling a user for Office Communications Server 2007 automatically enables enhanced presence for the user. Once enhanced presence is enabled for a user, it cannot be disabled.
To disable or enable an individual user account in Office Communications Server
Open Office Communications Server 2007.
In the console tree, expand the forest node, and then navigate to the Standard Edition Server or Enterprise pool that contains the user account that you want to temporarily enable or disable.
Expand the pool name for the Enterprise pool or the Standard Edition Server, and then expand Users.
In the details pane, right-click the user account name, and then click Properties.
On the Communications tab, do one of the following:
To temporarily disable the user account for Office Communications Server, clear the Enable user for Office Communications Server check box.
To enable a user account for Office Communications Server, select the Enable user for Office Communications Server check box.
Changing the Sign-In Name for Individual Users
The sign-in name is one of the individual settings of a user account that can be configured on the Communications tab of user Properties, if the individual user has been enabled for Office Communications Server 2007. The sign-in name specifies the Session Initiation Protocol (SIP) address that is registered for the user and is used to route messages to and from the user. The sign-in name is in the form "sip:user@domain" and must be unique.
To change the sign-in name for a specific user account
Open Office Communications Server 2007.
In the console tree, expand the forest node, and then navigate to the Standard Edition Server or Enterprise pool that contains the user account that you want to configure.
Expand the pool name for the Enterprise pool or the Standard Edition Server, and then expand Users.
In the details pane, right-click the user account name, and then click Properties.
On the Communications tab, in Sign-in name, do the following:
Specify the sign-in name (such as sip:usera).
In the drop-down list box, select the domain (such as sales.contoso.com).
Changing the Server or Pool for Individual Users
The server or pool to which the user is assigned is one of the individual settings of a user account that can be configured on the Communications tab of user Properties, if the individual user account has been enabled for Office Communications Server 2007.
To change the server or pool for a specific user account
Open Office Communications Server 2007.
In the console tree, expand the forest node, and then navigate to the Standard Edition Server or Enterprise pool that contains the user account that you want to configure.
Expand the pool name for the Enterprise pool or the Standard Edition Server to which the user is currently assigned, and then expand Users.
In the details pane, right-click the user account name, and then click Properties.
On the Communications tab, in Server or pool, specify the name of the server or pool to which you want to assign the user (such as eepool.sales.contoso.com), as appropriate.
Allowing or Disallowing Invitation of Anonymous Participants to Meetings by Individual Users
An anonymous participant is an external user who does not have an Active Directory identity and who is not federated with your organization. If an individual user has been enabled for Office Communications Server 2007 and you chose to enforce anonymous participation using the Enforce per user option for your global policy, you can allow the user to invite anonymous participants to meetings. For information about how to configure the global policy to use the Enforce per user option, see the Enabling and Configuring Anonymous Participation in Meetings section of this guide, in Managing Connectivity between Internal Servers and Edge Servers.
To enable users to invite anonymous participants to meetings
Open Office Communications Server 2007.
In the console tree, expand the forest node, and then navigate to the Standard Edition Server node or Enterprise pool node containing the user account that you want to enable for anonymous participation.
Expand the pool name for the Enterprise pool or Standard Edition Server, and then expand Users.
In the details pane, right-click the name of the user that you want to allow to invite anonymous participants, and then click Properties.
On the Communications tab, under Meetings, select the Allow anonymous participants check box.
Configuring the Meeting Policy for Individual Users
The meeting policy is one of the individual settings of a user account that can be configured on the Communications tab of user Properties, if the individual user has been enabled for Office Communications Server 2007 and you chose to apply meeting policies using the Use per user policy option for your global policy. The way that you configure policies at the global level determines which policies are available for selection. The default policies provided with Office Communications Server 2007 include the following:
Default Policy. This is the default meeting policy configured at the forest level.
Policy 1 (High). This is the policy of the same name configured at the forest level. By default, this policy grants the highest level of access to meeting features when compared to the other default policies.
Policy 2 (Medium High). This is the policy of the same name configured at the forest level.
Policy 4 (Medium Low). This is the policy of the same name configured at the forest level.
Policy 5 (Low). This is the policy of the same name configured at the forest level. By default, this policy grants the lowest level of access to meeting features when compared to the other default policies.
For information about how to configure global-level meeting policies at the forest level for your organization, see the Configuring Meeting Policies section of this guide, in Managing Support for On-Premise Web Conferencing Meetings.
To configure the meeting policy for a specific user account
Open Office Communications Server 2007.
In the console tree, expand the forest node, and then navigate to the Standard Edition Server or Enterprise pool that contains the user account that you want to configure.
Expand the pool name for the Enterprise pool or the Standard Edition Server, and then expand Users.
In the details pane, right-click the user account name, and then click Properties.
On the Communications tab, under Meetings, in the Policy drop-down list box, do the following.
To view the configuration of a policy, click the policy in the list, and then click View.
To select a policy to use, click the policy in the list.
Configuring Telephony for Individual Users
The telephony settings are some of the individual settings of a user account that can be configured from the Communications tab of user Properties, if the individual user has been enabled for Office Communications Server 2007 and the organization supports telephony.
Office Communications Server 2007 user communications options include the following:
Enable PC-to-PC only. The user can only make PC-to-PC audio calls.
Enable remote call control. The user can use Microsoft Office Communicator 2007 to control the desktop phone, and can also make PC-to-PC calls. The user remains connected to a PBX.
Enable Enterprise Voice. The user can use the Office Communications Server infrastructure to route all incoming and outgoing calls. These users are no longer connected to a PBX, unless you also chose to enable PBX integration (with or without remote call control). Users can also make PC-to-PC calls.
Note
The Telephony settings for the user are only meaningful in those cases that need to be routed. If the user places a phone call, and the routing logic succeeds in doing a "reverse number lookup" on the dialed number, then a SIP URI has been found, and the settings in this section are not used.
For more information about configuring telephony for an organization, see the Configuring Telephony Conferencing for Servers section of this guide, in Managing Front End Servers, as well as the Microsoft Office Communications Server 2007 Enterprise Voice Planning and Deployment Guide.
To configure telephony for a specific user account
Open Office Communications Server 2007.
In the console tree, expand the forest node, and then navigate to the Standard Edition Server or Enterprise pool that contains the user account that you want to configure.
Expand the pool name for the Enterprise pool or the Standard Edition Server, and then expand Users.
In the details pane, right-click the user account name, and then click Properties.
On the Communications tab, click Configure.
In the User Options dialog box, under Telephony, do the following:
To enable PC-to-PC audio communications for the user, but not remote call control or Enterprise Voice, click Enable PC-to-PC communication only.
To enable remote call control, which enables a user to control his or her desktop phone line from Microsoft Office Communicator to make PC-to-PC calls and PC-to-phone calls, click Enable Remote call control, and then specify the Server URI of the Remote Call Control server and the Line URI of the telephone the user uses for remote call control. The user must have a desktop phone and PBX connection for call routing.
To route the user's phone calls using the Unified Communications Infrastructure in accordance with the class of service policy, including PC-to-PC audio communication, click Enable Enterprise Voice, select the appropriate policy in the Policy drop-down list box, and then specify the Line URI of the telephone that the user uses for Enterprise Voice. To also enable PBX integration, select the Enable PBX integration check box. To enable both remote call control and PBX integration, you must also specify the Server URI of the Remote Call Control server.
Configuring Federation, Remote User Access, and Public IM Connectivity for Individual Users
Federation, remote user access, and public IM connectivity for an individual user account can be configured from the Communications tab of user Properties, if the individual user has been enabled for Office Communications Server 2007 and your organization supports the functionality. These settings control the following types of Office Communications Server communications:
Communication with users in organizations federated with your organization. This controls whether or not a user can communicate with users in another organization over a federated partner connection.
Communications with users of public IM service providers. This controls whether or not a user can communicate with users of public IM networks. Public IM connectivity requires additional licenses. A user does not need to be enabled for federation to be enabled for public IM connectivity.
Remote user access to Office Communications Server. This controls whether or not a user in your organization can connect through an edge server to Office Communications Server when the user is outside of the internal network.
In order to use federation, public IM connectivity, or remote user access features, you must first deploy the appropriate Office Communications Server 2007 edge server topology. For information about deploying an edge server, see the Microsoft Office Communications Server 2007 Edge Server Deployment Guide.
To configure federation, remote user access, or public IM connectivity for a specific user account
Open Office Communications Server 2007.
In the console tree, expand the forest node, and then navigate to the Standard Edition Server or Enterprise pool that contains the user account that you want to configure.
Expand the pool name for the Enterprise pool or the Standard Edition Server, and then expand Users.
In the details pane, right-click the user account name, and then click Properties.
On the Communications tab, next to Additional options, click Configure.
In the User Options dialog box, under Federation, do the following:
To enable or disable federation for the user, select or clear the Enable federation check box.
To enable or disable remote user access for the user, select or clear the Enable remote user access check box.
To enable or disable public IM connectivity for the user, select or clear the Enable public IM connectivity check box.
Configuring Archiving for Individual Users
Archiving settings of a user account can be configured on the Communications tab of user Properties, if the individual user has been enabled for Office Communications Server 2007 and you have configured global archiving settings to archive conversations and usage information on a per-user basis. For information about how to configure the global archiving settings, see the Enabling Archiving at the Global Level section of this guide, in Configuring Archiving, Call Detail Recording, and Meeting Compliance.
Archiving settings are applied as follows:
When you change the global archiving option from Archive according to user settings to Archive for All Users or Do not archive for any user, the change is not effective until the next register refresh window. The register is refreshed every ten minutes for external users and every two hours for internal users.
When you change the global archiving option from Archive for All Users or Do not archive for any user to Archive according to user settings, the change does not take effect for a user until the next time the user logs on.
When the global archiving option is set to Archive according to user settings and you enable or disable archiving for a user (for internal messages or federated messages), the change does not take effect until the next time the user logs on.
To avoid problems with the implementation of archiving settings, you should change archiving settings during off-peak hours.
In order to archive messages, you must first deploy the Archiving and CDR Server. For more information about deploying the Archiving and CDR Server, see the Microsoft Office Communications Server 2007 Archiving and CDR Server Deployment Guide.
To configure archiving for a specific user
Open Office Communications Server 2007.
In the console tree, expand the forest node, and then navigate to the Standard Edition Server or Enterprise pool that contains the user account that you want to configure.
Expand the pool of the user or group of users for which you want to configure archiving, and then expand Users.
In the details pane, right-click the users whose messages you want to archive, and then click Properties.
On the Communications tab, next to Additional options, click Configure.
In the User Options dialog box, under Archiving, do the following:
To enable or disable archiving of internal IM conversations, select or clear the Archive internal IM conversations check box.
To enable or disable archiving of federated IM conversations, select or clear the Archive federated IM conversations check box.
Enabling Enhanced Presence for Individual Users
Use of enhanced presence for a user account can be enabled on the Communications tab of user Properties, if the individual user has been enabled for Office Communications Server 2007. After you enable enhanced presence for a user, you cannot disable it.
Note
By default, enhanced presence is not enabled for an Office Communications Server 2007 user. However, for a disabled user account, enabling the account while it is assigned to an Office Communications Server 2007 Standard Edition Server or Enterprise pool automatically enables enhanced presence, and you cannot disable it. For more information about disabling and enabling an account, see the Enabling or Disabling an Individual User Account section of this guide, in Configuring Individual Office Communications Server User Account Properties.
To configure enhanced presence for a specific user
Open Office Communications Server 2007.
In the console tree, expand the forest node, and then navigate to the Standard Edition Server or Enterprise pool that contains the user account that you want to configure.
Expand the pool of the user or group of users for which you want to configure archiving, and then expand Users.
In the details pane, right-click the user account, and then click Properties.
On the Communications tab, next to Additional options, click Configure.
In the User Options dialog box, select the Enable enhanced presence check box.