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The Exchange Transport service is rejecting message submissions due to memory consumption higher than the configured threshold

 

Applies to: Operations Manager Management Pack for Exchange 2010

Topic Last Modified: 2011-10-27

The Microsoft Exchange Server 2010 Management Pack for System Center Operations Manager monitors the Windows Application log on computers running Exchange 2010 and generates this alert when the events specified in the following Details table are logged.

To learn more about this alert, in Operations Manager, do one or more of the following:

  • From the Operations Console, double-click this alert, and then click the General tab. Review the description of the alert that includes the variables specific to your environment.

  • From the Operations Console, double-click this alert, and then click the Alert Context tab. Review the logged events that meet the criteria of this Operations Manager alert.

Details

Product Name

Exchange

Product Version

14.0 (Exchange 2010)

Event ID

15007

Event Source

MSExchangeTransport

Alert Type

Error

Rule Path

Microsoft Exchange Server/Exchange 2010/Common Components/Hub Transport and Edge Transport/Transport

Rule Name

The Exchange Transport service is rejecting message submissions due to memory consumption higher than the configured threshold.

Explanation

This Warning event occurs if the amount of memory that is used by the computer is more than the threshold amount that has been configured for the Exchange Transport service. When this occurs, the Exchange Transport service rejects message submissions.

User Action

To resolve this issue, complete use or more of the following methods:

  • Restart the Transport service to continue normal operation.

  • Verify that the system page file is set correctly. The page file size minimum and maximum values must be set to physical RAM plus 10 MB.

For More Information

If you are not already doing so, consider running the Exchange tools, which have been created to help you analyze and troubleshoot your Exchange environment. These tools can help make sure that your configuration aligns with Microsoft best practices. They can also help you identify and resolve performance issues and improve mail flow. To run these tools, go to the Toolbox node of the Exchange Management Console. To learn more about these tools, see Managing Tools in the Toolbox.