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  • Microsoft Dynamics: Troubleshooting Microsoft Dynamics CRM
    Aaron Elder - August 2009
    Fixing server-side performance issues starts with an understanding of the components comprising Microsoft Dynamics CRM and how those fit in your overall system architecture. Here’s a look at the Microsoft Dynamics CRM solution, five steps to follow for troubleshooting and tools for helping you diagnose the problems.

  • Microsoft Dynamics: Deploying Microsoft Dynamics CRM 4.0
    Aaron Elder - February 2009
    CRM is not just a sales and marketing management tool. Microsoft Dynamics CRM is a scalable, enterprise-class system that when appropriately configured and deployed can handle small teams, enterprise-wide solutions and everything in between. Here is a guide to planning the right solution for your environment.