How to install the shadow copy client software

Published : April 8, 2005 | Updated : August 17, 2005

Before end users can begin independently recovering previous versions of their files, the DPM shadow copy client software must be installed on their computers. If a client for Shadow Copies for Shared Folders is present on the computer, the client software must be updated to support DPM.

The shadow copy client software can be installed on computers running Microsoft® Windows XP with SP2 or later and Windows Server 2003 with or without SP1.

The following table shows the locations from which you can download the shadow copy client software for each supported operating system.

Supported Operating System

Shadow Copy Client Software Location

Windows XP SP2

Windows XP SP2 (64-bit)

Windows Server 2003

Windows Server 2003 SP1

Windows Server 2003 SP1 (64-bit)

Install the client software on users’ workstations by using your usual software distribution method; for example, Group Policy Software Installation, Microsoft® Systems Management Server, or shared folders. If your users will install the client software on their own workstations, instruct them to copy the Setup program to any location on their computer, double-click the file name or icon, and then follow the instructions in the wizard.